Job Description:

The DocuSign Administrator is responsible for management and optimization of the DocuSign eSignature application in compliance with Chicago Public Schools data, document management,

document retention, and information security policies. The administrator supports system users, template creators, and application owners that are integrating eSignature into forms, business.

processes, and systems. The candidate will have DocuSign system administration experience, a deep understanding of DocuSign's eSignature product capabilities, and a passion for improving.

processes through digital solutions.

Required Skills:

• Six years’ experience as a DocuSign administrator or administrator of a cloud-based workflow automation and/or document management solution.

• Solid understanding and working knowledge of DocuSign features and capabilities, organization administrator and account settings, and integration capabilities.

• Extensive experience setting up and administering DocuSign PowerForms and Bulk Sends

• Experience using Custody Transfer and Shared Access View to support group management of transactions.

• Knowledge and understanding of compliance requirements related to digital transactions and e-signatures.

• Skilled in the use of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace

• Experience with programming languages.

• Experience working with and supporting technical and non-technical stakeholders.

Skill Requirements:

• Business Process Management (BPM): DocuSign certifications preferred (e.g., DocuSign eSignature Administrator, Implementation Consultant, Technical Consultant): 7 yrs

Custom Skill Requirements:

• DocuSign administrator or administrator of a cloud-based: 6yrs

• DocuSign workflow automation and/or document management solution.: 6 yrs

• Microsoft Office (Word, Excel, PowerPoint) and Google Workspace: 6yrs

Qualifying Questions:

• DocuSign certifications preferred (e.g., DocuSign eSignature Administrator, Implementation Consultant, Technical Consultant)

• Six years’ experience as a DocuSign administrator or administrator of a cloud-based workflow automation and/or document management solution.

• Solid understanding and working knowledge of DocuSign features and capabilities, organization administrator and account settings, and integration capabilities

Acceptance Criteria:

• Organization administration of the DocuSign eSignature and Contract Lifecycle

• Management (CLM) applications at the domain level, integrated with SSO.

• Account configuration and management of all development and production environments.

• User management, including profiles, permission settings, and user and group provisioning.

• System security and monitoring

• First line of support for troubleshooting system issues before escalation to DocuSign

• Technical and product support on stakeholder user cases and templates

• Extraction and access sharing of envelope data and documents with department users

• Developer, API and integration support

• Maintaining the operations runbook

• Backup and archiving account settings, templates and brand files

• Scheduling and creating custom reports.

• Tracking progress toward project and operational goals to monitor key performance indicators.

• Proactively address off-track metrics to achieve the objectives outline.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com/) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.