Posting Details

Position Information

Position/Classification Title Administrative Support Associate

Working Title Administrative Support Associate

Competency Level Journey

Position Number 203016

Salary Grade Equivalent 59

FLSA Non-Exempt

Appointment Type Permanent - Full Time

FTE 1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range $33,540

EEO-1 Category Administrative Support Workers

SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Position Overview

Primary Function of Organizational Unit

The Division of Student Affairs fosters student growth and development. The Division of Student Affairs aids, directs, and informs students about services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside-the-classroom/off-campus aspects of student life at NCCU, including Campus Recreation and Wellness, Career and Professional Development Center, Dean of Students, Diversity and Inclusion, Marketing and Communications, McNair Scholars, Men’s Achievement Center, New Student and Family Programs, Residential Life, Student Advocacy, Student Accessibility Services, Student Conduct and Community Standards, Student Counseling, Student Engagement and Leadership, Student Health Services, Transportation and Parking Services, TRIO Student Accessibility, TRIO Upper Bound and the Women’s Center.

Primary Purpose of Position

The primary purpose of this position is to provide high-level administrative support to the Student Accessibility Services.

Required Knowledge, Skills, and Abilities

The successful candidate must possess a working knowledge of front desk operation, office management, record management, greeting students, parents, faculty, staff and visitors, receiving phone calls from internal and external clients; knowledge of Microsoft Office Suite (Microsoft Word and Excel) Applications; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow and the ability to work flexible schedules. This position requires excellent analytical and organizational skills along with written and oral communication skills, and interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Minimum Education/Experience

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Licenses or Certification required by Statute or Regulation

N/A

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Work Hours Monday - Friday 8-5

Position required to work during periods of adverse weather or other emergencies No

Campus Security Authority Designated Position No

Key Responsibilities and Related Competencies

Required Competency Communication Skills

Duties

This individual must be able to communicate with both internal and external entities in order to provide excellent customer service.

Required Competency Client/Customer Service

Duties

Providing excellent customer service as this position is the first contact for all parties seeking use of the Student Union facility and service from the Student Engagement and Leadership Staff.

Required Competency Knowledge

Duties

This position calls for one to have working knowledge of the University environment and specific programming within the department. The successful candidate will be able to translate this knowledge into strong decision making.

Required Competency Leadership

Duties

This position calls for the modeling of leadership skills as it is housed in a department with a primary focus on leadership development.

Required Competency Other Duties as Assigned

Duties

Other duties as assigned

Posting Detail Information

Posting Number SPA01344P

Open Date 04/15/2024

Close Date 04/30/2024

Special Instructions to Applicants

Applicant Documents

Required Documents

1. Resume/CV

2. List of References

Optional Documents

1. DD-214 (Veterans Only)

2. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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