Summary This position is part of the 147th ATKW, and is located at Ellington Field JRB, Houston, TX. The purpose of the position is to provide information technology system support to the assigned unit. The incumbent provides systems administration support on workstations and servers using multiple operating systems and is responsible for installing and testing the system security configuration and monitoring, operating, troubleshooting and maintaining workstation and server hardware and software. Responsibilities As an IT SPECIALIST (SYSADMIN) (TITLE 32) with the Texas National Guard, your duties will include, but will not be limited to: Serves as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems. Develops, modifies, and tests overall system backup and recovery strategies for assigned systems. Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs. Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN). Serves as a technical expert on multiple operating systems and computer platforms. Determines equipment and communications requirements and interfaces with other systems. Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Installs, configures and tests products and equipment being reviewed. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities. Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users. Implements systems software changes, operating system releases and maintains the operational status of systems. Coordinates with system developers resolving hardware and/or software malfunctions. Performs security management in accordance with National Guard Bureau (NGB) and Air National Guard (ANG) regulations and policies. Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment. Implements ANG policy relating to systems storage requirements. Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency. Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery. COOP recovery includes reestablishment of systems at multiple sites and locations. Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms. Enforces command standards for hardware and software configurations. Configures workstation security parameters. Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Detects and removes computer viruses. Restores critical data files. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Performs other duties as assigned. Requirements Conditions of Employment Appointment Factor(s): This is an Excepted Service position that requires active membership in a compatible military assignment in the Texas Air National Guard (TXANG) and wear of the military uniform. Applicants must be a current member of the National Guard or be eligible and willing for immediate membership into the Texas Air National Guard. Areas of Consideration: CAT-1 Nationwide, Excepted Service. This includes: All currently employed T32/T5 full-time permanent, indefinite and temporary personnel of the Texas Air National Guard. All current members of the Texas National Guard, and individuals eligible for membership in the Texas Air National Guard. Remarks: Must obtain and maintain a Top Secret clearance and be eligible for access to Special Compartmented Information (SCI). This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M. Must have MQ-9 Reaper and Ground Control Station Experience. Must be able to meet or obtain 1D7XX AFSC requirements. May be required to successfully complete a probationary period. The Texas National Guard is an Equal Opportunity employer. Veterans' preference is not applicable in this position. Texas Air National Guard membership is required. This is a Non-Bargaining Unit position. Direct deposit is mandatory. Military Requirements: Compatible AFSC: 1D771Q Rank Spread: E-1(AB) through E-8(SMSgt) Qualifications In describing your experience in your resume, please be clear and specific. Assumptions regarding your experience will not be made. To qualify at the GS-2210-12 grade level your resume must include relevant experience/education with beginning and ending dates reflecting the following: Qualification requirements: Must have IT experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to at least the next lower grade level (GS-11) in the federal service or equivalent experience in the private or public sector such as: In addition to IT experience demonstrating competency in attention to detail, customer service, oral communication and problem solving, must have experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. *Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. OR, Substitution of Education for Specialized Experience: At the GS-11 level, must have: Ph.D. or equivalent doctoral degree, OR, 3 years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. Quality of Experience: Length of time is not of itself qualifying. Candidates' experience should be evaluated based on the duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled Only experience/education gained by closing date of this position will be considered. Education Substitution of Education for Specialized Experience: At the GS-11 level, must have: Ph.D. or equivalent doctoral degree, OR, 3 years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. You MUST upload a copy your transcript if you are using Education to meet specialized experience requirements. Additional Information Other Requirements: For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed. For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment. Incentives: Acceptance of a military Federal technician position may result in termination and / or repayment of military incentives. Please check your contract and contact your servicing Education Services (Incentives) office or the Recruiting/Retention office. Texas is one of 9 states with NO state income tax.