SENIOR IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)

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SENIOR IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)

Salary

$77,870.00 - $128,000.00 Annually

Location

611 Walker Street

Job Type

Full Time

Job Number

33806

Department

Houston Information Technology Services

Division

HITS - ENTERPRISE INFRASTRUCTURE SERVICES (EIS)

Opening Date

06/07/2024

Closing Date

6/30/2024 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: SENIOR IT PROFESSIONAL – INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)

Posting Number: 33806

Department: Houston Information Technology Services

Division: ENTERPRISE INFRASTRUCTURE SERVICES

Reporting Location: 611 WALKER

Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

The Houston Information Technology Services (HITS) Network & Data Services team supports an infrastructure that consists of more than 350 sites spread across the City of Houston. This includes thousands of network devices and multiple datacenters which collectively support the needs of over 20,000 city employees and 23 city departments including mission-critical public safety services. This Senior IT Professional – Infrastructure position is crucial to helping the City of Houston to develop and maintain a robust, resilient, and secure network infrastructure. This position will travel to various sites across the City of Houston.

This position provides technical guidance to the Enterprise Network & Data Services team made up of operations and maintenance analysts, technicians, and/or engineers and requires advanced level technical knowledge in performing analysis/troubleshooting of complex software, hardware, and transmission facilities. The position provides guidance for planning and engineering efforts and test/evaluation programs to include the installation and on-going administration and support of the associated network infrastructure (LAN, MAN, WAN, Cellular, Microwave, Wi-Fi, and Cloud). The Senior IT Professional will assist in the maintenance of complete records of the networks that they support to include network drawings, written descriptions, and equipment configurations.

The candidate will play a role in the overall network architecture, provide technical guidance to junior team members, complete tasks at a high level of technical difficulty, and maintain professional communication with business stakeholders and customers. The Senior IT Professional influences the overall network technology road map, design, and architecture standards. The incumbent will also implement best practices and use knowledge of internal and external technology challenges and opportunities to drive business transformation while addressing risks, limitations, and vulnerabilities.

The position requires familiarity with:

Cisco Routing and Switching Platforms (Catalyst, Nexus, ASR, ISR, etc.)

DMVPN

EIGRP/BGP/OSPF

NX-OS/IOS XE

VPC/VSS

AZURE

AWS tunnels

Direct Connect to DC via Megaport

Meraki

Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire.

WORKING CONDITIONS

The position routinely requires lifting of moderately heavy items, such as routers, switches, or records boxes (up to 40 pounds) and/or stooping, bending, very long periods of walking on rough surfaces on a routine basis and extensive use of a video display terminal.

MINIMUM REQUIREMENTS

EDUCATION

Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.

Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis

EXPERIENCE

At least six (6) years of technology experience supporting IT infrastructure. System-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.

System-specific technical certifications may be considered for substitution for 1 year of experience

A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.

LICENSE

A valid Texas Driver License and compliance with the City of Houston’s policy on driving (AP 2-2).

PREFERENCES

*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. *

Preferences shall be given to those with the following qualities:

• Experience as a Senior Network Engineer/Architect

• Expert knowledge of LAN/MAN/WAN ethernet services

• Current or former CCNP or CCIE

The following skills are also preferred but not required:

• Cisco ACI

• Cisco DNAC

• Cisco ISE

• SD-WAN

• VRF/MPLS

• DNS

• Thousand Eyes

• Citrix NetScaler

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION – Yes

If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE:28

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450 .

If you need special services or accommodations, call (832) 393-0450 . (TTY 7-1-1) . If you need login assistance or technical support call 855-524-5627 .

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 11 city holidays, plus one floating holiday

• Flexible schedules

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes

• No

  02

  Which best describes your education?

• High School/GED

• Associate degree

• Bachelor's Degree

• Master's Degree or Beyond

• None of the above

  03

  Which area of concentration did you obtain your degree?

• Information Technology

• Computer Science

• Management and Information Systems (MIS)

• Engineering

• Business Administration

• My degree is not listed.

• I have no degree

  04

  How many years of experience do you have supporting IT Infrastructure in an Enterprise IT environment?

• Less than 3 years of experience

• 3 years of experience

• 4 years of experience

• 5 years of experience

• 6 years of experience

• 7 years of experience

• 8 years of experience

• 9 years of experience

• 10 or more years of experience

• I have no technology experience supporting IT infrastructure

  05

  How many years of experience do you have designing network security infrastructure systems in an enterprise environment?

• Less than 3 years of experience

• 3 years of experience

• 4 years of experience

• 5 years of experience

• 6 years of experience

• 7 years of experience

• 8 years of experience

• 9 years of experience

• 10 or more years of experience

• I have no technology experience supporting IT infrastructure

  06

  How many years of experience do you have as a Firewall Engineer / Analyst/Architect?

• Less than 3 years of experience

• 3 years of experience

• 4 years of experience

• 5 years of experience

• 6 years of experience

• 7 years of experience

• 8 years of experience

• 9 years of experience

• 10 or more years of experience

• I have no experience as a Firewall Engineer / Analyst

  07

  Which certification(s) have you held (expired or current)? Check all that apply.

• Cisco Certified Technician (CCT)

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Design Associate (CCDA)

• Cisco Certified Network Professional (CCNP)

• Certified Information Systems Security Professional (CISSP)

• Cisco Certified Internetwork Expert (CCIE)

• No certifications

  08

  How many years of experience do you have in managing Intrusion Prevention & Detection solutions?

• Less than 3 years of experience

• 3 years of experience

• 4 years of experience

• 5 years of experience

• 6 years of experience

• 7 years of experience

• 8 years of experience

• 9 years of experience

• 10 or more years of experience

• I don't have any experience in managing Network Carrier Vendors

  09

  Please describe your experience with both design and the trouble shooting/restoration of complex enterprise class service issues. (See Resume will delay review of your application)

  10

  Please provide a list of all valid certifications you currently hold and their validity date(s) ("See Resume" will delay review of your application)

  11

  Do you have a valid Texas driver's license or the ability to obtain one within 30 days of selection?

• Yes

• No

  Required Question