Job Description

This position is for an experienced professional with a hands-on EPM infra-administration background in the Oracle Hyperion (on-prem) suite of products. Primary responsibilities include managing day-to-day operations, end-user support, and supporting project initiatives across the EPM platform. This position will partner closely with functional teams to solve complex business issues and design scalable system solutions. This is a highly visible role and will be critical in solidifying a "best-in-class" EPM solution for the company.

Ideal candidate understands not only the concepts of Hyperion but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and complex duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Experience in EPM cloud is a big plus.

Responsibilities

• Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time* Analyze user requirements to develop, implement, and support Oracle’s global infrastructure.* Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports* Troubleshooting integration and data issue across various Hyperion applications and boundary systems* Coordinate operational handover with global support teams* Assist Business Partners With Application Issues, Configuration And Administration Issues.* Proactively monitor and streamline tasks and procedures following company standards* Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery is meeting business objectives* Establish and perform standard operational policies and procedures* Coordinate monthly/quarterly patching activities with Infra teams* Coordinate and perform monthly deployments/release in collaboration with functional teams* Monitor, analyze and tune Hyperion system performance as required* Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts* Participate in system testing, data validations, and stress testing of new enhancements/features* Manage daily terminations from Hyperion systems per SOX requirements* Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces.* Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc)* Take on various roles regarding project initiatives while following strict deadlines* Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures.* Responsible for improving technical process and developing new processes to improve Oracle support for customers.* Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments.* Provide Mentoring And Cross-training To Peers And Interdependent Team Members.* Setup new releases of Hyperion application on internal lab environment, devise architecture & standards before these release become customer ready.* Collaborate with offshore team members and business customers globally* Customer Management* Ability to understand customer urgency and sensitivity of the problem* Strong Verbal and Written communication skills* Ability to speak confidently and communicate clearly with the customer* Strong Adherence to Process and be process champion

Career Level - IC4

Responsibilities

Requirements

• Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x

• Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must.

• Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS

• Experience with upgrade of Hyperion application from 11.1.2.3 to 11.1.2.4/11.2.x

• Experience with Migration of on-premise Planning & HFM application to OCI

• Knowledge of Oracle 12c/19c database

• Experience with setting up Hyperion application with Oracle Database and management of Oracle DB

• Knowledge of Weblogic application server

• Performance tuning with Hyperion Planning & HFM

• In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another

• Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server

• Hands-on experience and troubleshooting performance issues with Hyperion

• Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, Gateways

• Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus

• Working Knowledge on Linux platform desirable

• Customer Support and/or consulting experience preferable

• Experience in the use of other Oracle Products

• Experience in cloud EPM solutions a big plus

• Understanding of HFM consolidation rules, data forms/grids, reports and journals

• Expertise in Essbase calc scripting and MaxL batch scripting

• Experience with Hyperion clustered environments and VM infrastructure is a plus

• Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging.

• Strong understanding of Windows Server, Active Directory & network technologies is important

• Must have a strong desire for process improvement and automation

• Manage time efficiently with the capacity to handle multiple tasks concurrently under minimal supervision

• Experience with high levels of accountability; demonstrated initiative, innovation, and flexibility

• Excellent verbal, written, and interpersonal skills

• Must be a team player and be able to build consensus with others team members

• Hyperion certification is preferred but not required

• Ability to work well in a demanding customer environment and delight customers

• Highly motivated and work well as part of a team. Confidence to integrate yourself within an established team

• Responsible for ensuring that best practice standards and methods are applied as appropriate

• Bachelor's Degree in Computer Science, Engineering, MIS, or related experience

Skills (good to have)

Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support will be a plus

Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus

Implementation experience in DRM

EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x

Diversity & Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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