Charles Schwab Team Manager - Mutual Fund Clearing Specialty Team in Lone Tree, Colorado
Lone Tree - CO, DENR2, 9800 Schwab Way, 80124
Toni L Pohle
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
Our goal in Brokerage Product Services (BPS) is to be the most admired and respected Mutual Fund operations group within the industry and Schwab is known for: our spectacular customer service and flawless execution; our industry leading efficiency and cost structure; the quality and breadth of our product offering; and the unparalleled professionalism of our employees.
What you’ll do:
BPS is seeking an experienced Team Manager to lead a team of 9 individuals within Clearing Operations. The Team Manager will oversee the Clearing Conversion, Share Aging and Reconciliation Team within Mutual Fund Clearing Operations. This unique team provides specialized support to over 20 different Clearing Clients in the financial industry, in addition to Schwab’s Mutual Fund load and no load business.
This individual will be responsible for employee development, training, system testing and enhancements as well as managing relationships with multiple Schwab Clearing vendors, clients and internal business partners. The Team Manager will be a point of escalation for team issues, assist in documenting and reviewing operational procedures and perform supervisory oversight roles. The ideal individual will have an understanding of Clearing Subaccounting systems and overall Clearing Operations.
Be the voice of Schwab for new and existing client events
Researching and resolving escalations from Fund Partners and Clearing Client
Tracking and monitoring functional volumes and trends
Independently running new efforts for process improvements and enhancements
Oversee and support team members in their day-to-day and overall development
What you have:
5 years of back office/operations financial industry experience required
Strong leadership, motivational, and coaching skills with ability to drive results and develop employees
Excellent written and verbal communication skills
Proven experience collaborating across business units, improving productivity through process improvements and/or system enhancements
Complex problem solving skills
Strong analytical, research, data entry and prioritization skills
Strong interpersonal and teamwork skills
Excellent client service skills
BA or BS preferred
Series 7 & 63 is preferred
What you’ll get:
Comprehensive Compensation and Benefits package
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: Financial Services-6+ yrs, Brokerage Operations-2-5 yrs, Financial Services-2-5 yrs, Brokerage Operations-6+ yrs
Position Located In: CO - Lone Tree
Job Type: Full Time
Category:Brokerage Operations & Trading
Activation Date: Friday, July 7, 2017
Expiration Date: Saturday, July 22, 2017