Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

We are seeking a highly skilled and motivated Network Engineer to join our dynamic team. The ideal candidate will be responsible for the planning, implementation, and maintenance of our network infrastructure. The Network Engineer will play a key role in troubleshooting network issues, identifying new requirements, and designing and implementing network solutions to ensure optimal performance. You will need to visit the domestic client's offices / data centres daily basis or on an as-needed basis as part of this role.

• Maintain Customer database.

• Able to handle Level 2/ Level 3 support for network issues.

• Involved in all escalated cases and helping L1/L2 to resolve the same

• Maintain & update documentations.

• Monthly / Quarterly governance meeting with customers

• Preparing RCA for escalated issue.

• Manage support cases to enable faster resolution.

• Ensure knowledge sharing across the team and enable best practices.

• Ability to deliver against deadlines

• Ready to work on 24/7 basis

• Driving cases and delivery targets with OEM

• Must possess good customer handling skills.

Required Technical and Professional Expertise

• 8+ years or above experience in network design, implementation, troubleshooting and support.

• Min B.E / B Tech /BSC IT or equivalent graduation completed. Min 15 Years of Education required.

• Strong in Enterprise and Cloud Networking fundamentals

• Strong hands-on protocols e.g. - RIP, OSPF, EIGRP, BGP, L2VPN, EVPN, ACI, SDN, etc

• Should have good exposure on SPINE - LEAF topology. Cisco Nexus 9K Switches with VXLAN technology, Cisco ISR / ASR routing, F5/ Citrix Load Balancers

• Good understanding of Network troubleshooting in Banking environment.

• Should have knowledge on banking / ISP infra networking management.

• Good knowledge for Network tools - Solar wind, WhatsApp Gold, HP open view etc.

• Knowledge in Riverbed platform.

Preferred Technical and Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

• Intuitive individual with an ability to manage change and proven time management.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.