Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition:

• As a Dynatrace Administrator you will oversee the Dynatrace monitoring and logging platform with monitoring best practices. Acting as a subject matter expert and the primary technical lead on all Dynatrace APM (application performance monitoring) improvement efforts.

Responsibilities:

• Admin for the SaaS Dynatrace Environment providing Monitoring, Observability, and Centralized Logging services to the organization

• Installs and patch Dynatrace OneAgents on internally hosted servers.

• Configure and administer Dynatrace Synthetics and Grail.

• Collaborates with vendor to implement new features and troubleshoot issues

• Creates key initiatives to ensure stability of the Dynatrace environment.

• Conducts analysis covering monitoring and logging improvements.

• Builds monitoring and logging use-cases based on Dynatrace best practices.

• Serves as a subject matter expert in monitoring resource for interactions with our internal application teams.

• Assist in preparing technical and procedural documentation required in application system development.

• Contribute solutions for programming system operations, including encoding, testing, debugging and documenting programs.

Role Requirements:

• Strong experience in identifying specific problems and resolution alternatives.

• Demonstrated experience in development of logging scripts.

• Examines a specific problem and understands the perspective of each involved stakeholder.

• Develops alternative techniques for assessing accuracy and relevance of information.

• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

• Uses fact-finding techniques and diagnostic tools to identify problems.

• Implements technical documentation standards, guidelines and best practices.

• Works with vendor-specific diagnostic guides, tools, and utilities.

• Analyzes code, logs, and current systems as part of advanced troubleshooting.

• Discovers, analyzes and resolves hardware, software, or application problems.

• Works with applications, data on a variety of platforms.

Degree Requirement:

• A 4-year college or university degree in Information Technology, Computer Science or related field of study.

Desired experience:

• Working knowledge of and ability to independently apply one or more programming and/or scripting languages (e.g. Dynatrace Query Language (DQL), Python, React/Node.js, Java, .Net, SQL,

• Previous experience working with Dynatrace Application Monitoring and Grail platforms.

Additional Information:

• This role is a hybrid position and would require any successful candidate to commit to a minimum of 3 day per week in office requirement.

This Job Description is intended as a general guide to the job duties for this position and is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

May 9, 2024 - May 30, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.