Our client is seeking a Customer Relationship Specialist to join their team. As a Customer Relationship Specialist, you will be part of the Customer Service Team. The ideal candidate will have high volume experience, proficiency with SAP, and high attention to detail which will align successfully with the organization.

Job Title: Customer Relationship Specialist

Location: New Berlin, WI

Pay Range: $23 - $26/hr

What’s the Job?

• Manage customer orders timely and accurately by reviewing and entering orders into SAP, and ensuring high levels of accuracy.

• Respond promptly to customer inquiries, aiming for first-contact resolution and maintaining a sense of urgency.

• Administer order changes, expedites, tracking, and cancellations.

• Process sample requests from customers and Sales team, ensuring prompt and accurate handling.

What’s Needed?

• Associates degree or 2+ years of customer service experience.

• Strong verbal, listening, and written communication skills.

• Proficiency in Microsoft Office and Excel.

• Ability to work in a Windows environment and learn various computer applications (SAP, Onenote, Outlook).

• Strong problem-solving, time management, and organizational skills, with the ability to work autonomously under pressure.

What’s in it for me?

• Competitive salary and benefits package.

• Opportunity to join a dynamic team in a fast-paced environment.

• Chance to contribute to process efficiency and continuous improvement efforts.

• Development of critical thinking and analytical skills.

• Growth potential within the organization.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.