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Comcast Comcast Cybersecurity: Privacy Operations Executive Director in Philadelphia, Pennsylvania

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Privacy Operations Executive Director will play a pivotal role in our organization, leading our privacy strategy and operations to ensure the highest standards of privacy and data protection. Reporting to the Vice President of Product Security and Privacy, this individual will oversee a team of privacy professionals and work closely with various departments to embed privacy by design into our products, services, and processes. This leader will mature the Privacy Development Lifecycle and provide overall privacy operations leadership for the Legal-Privacy organization by partnering with product and engineering teams to apply and adapt solutions to meet privacy needs. The role involves broad exposure to Comcast businesses and technologies, working collaboratively across Comcast Cybersecurity teams to ensure Comcast meets or exceeds legal privacy obligations.

Job Description

What You Deliver

  • Lead and manage a team of privacy professionals, setting clear objectives, mentoring, and guiding the team towards excellence in privacy operations.

  • Collaborate with cross-functional teams, including Cybersecurity, Legal, Compliance, and business units, to ensure the integration of privacy by design and default across all parts of the business.

  • Oversee the remediation of issues identified through privacy impact assessments, privacy threat models and other privacy assessments.

  • Foster a culture of privacy awareness and compliance throughout the organization through targeted training and communication initiatives.

  • Develop and establish Privacy Development Lifecycle practices

  • Provide Subject Matter Expertise across all aspects of privacy controls including assessing risk, evaluating technical controls/operations, and partnering with product and engineering teams to develop solutions

  • Detect and remediate privacy problems

  • Develop measures to implement privacy requirements into product development

  • Drive progress on initiatives requiring updates to data privacy

  • Develop relationships with key cross functional partners across the enterprise to inform and help develop a consistent design that drives progress on data privacy

  • Keep internal leadership and cross functional stakeholders up to date with key feedback and action items.

How You Deliver

  • Work with privacy counsel to translate legal guidance into actionable plans for executing privacy requirements into product development

  • Review data flows to ensure proper accountability of Personal Information

  • Demonstrate the ability to quickly grasp complex subjects. Apply strong analytical skills and technical knowledge.

  • Stay current on relevant business risks (e.g., current events, emerging technologies, cyber security, etc.) and determine where appropriate to apply to initiatives

  • Show flexibility in prioritizing and completing tasks or stepping in to support execution, as appropriate

How You Partner

  • Exhibit strong interpersonal skills including written and verbal communications, and an ability to collaborate with others

  • Show respect to other team members and stakeholders in all interactions

  • Demonstrate a willingness to assist other team members in areas outside of direct assignments, when necessary.

  • Collaborate in a virtual environment to complete projects with team members in various locations.

How You Develop

  • Utilize available resources and tools to research and expand knowledge to enhance work product

  • Exhibit a commitment to continuously self-improve by working with leadership to leverage strengths and focus on areas of development.

  • Assist and mentor less experienced team members with furthering their own development

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

  • Win as a team - make big things happen by working together and being open to new ideas

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth

  • Respect and promote inclusion & diversity

  • Do what's right for each other, our customers, investors, and our communities

Required Experience

  • A minimum of 10 years of experience in privacy, data protection, or a related field, with at least 5 years in a leadership role.

  • Bachelor’s degree in Law, Information Technology, Cybersecurity, Business Administration, or a related field. A Master’s degree or relevant professional certifications (e.g., CIPP, CIPM, CIPT) is highly desirable.

  • Deep understanding of global and regional data protection laws and regulations, privacy technologies, and industry best practices.

  • Proven track record of leading privacy operations and initiatives in a complex, global organization.

  • Strong leadership skills, with the ability to mentor, motivate, and lead a diverse team of professionals.

  • Excellent communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels within the organization.

  • Strategic thinker with strong analytical and problem-solving abilities.

  • Knowledge of Privacy Engineering and Agile methodologies

    About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.Here's a look at just some of the perks and benefits we make available to our US-based employees:

  • Medical & Dental

  • 401(k) Savings Plan

  • Generous paid time off

  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

  • Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.

  • Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!Learn more at https://jobs.comcast.com/life-at-comcast/benefits

    What You Can Expect:

  • An encouraging and casual work environment with chances to showcase your skills.

  • A culture of innovation and continuous learning.

  • Training, support, and mentoring to expand and evolve your expertise.

  • For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture

    Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

    Comcast is an EOE/Veterans/Disabled/LGBTemployer.

    Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

    This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

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