Charles Schwab Manager, Third Party Continuity Management and Governance in Phoenix, Arizona


Phoenix - AZ, PHXPEAK, 2423 E Lincoln Dr, 85016-1215

Julie Rulis


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Third Party Continuity Management and Governance (TPCMG) is a business unit which operates within Charles Schwab Corporation’s (CSC’s) Business Continuity and Incident Management (BCIM) Team and is responsible for the oversight and direction of the TPCMG program. The program captures the third party service provider life-cycle and associated continuity management processes across elements identified in FFIEC Appendix J (i.e., Third Party Continuity Management, Third Party Capacity, Third Party Testing, and Cyber Resilience).

What you’ll do:

  • Partner with the Sr. Team Manager of TPCMG to implement the Third Party Continuity Management framework for the organization.

  • Partner with numerous internal stakeholders to implement cross-functional elements of the Third Party Continuity Management Program.

  • Develop, implement, and oversee a framework to monitor the performance of continuity critical third party service providers and to manage incidents at third parties.

  • Partner with the BC Planning Team to implement minimum requirements to be documented for third party service providers within departmental BC plans.

  • Implement playbooks associated with continuity critical third party service providers and the business units associated with them and perform ongoing reviews and maintenance as necessary.

  • Implement a third party testing framework that includes a maturity model to incorporate technology testing, integrated testing, operational testing, and industry testing into the third party continuity management program.

  • Facilitate testing with the Business and continuity critical third party service providers

  • Define reporting requirements and metrics for tracking progress of the program and leverage available resources implement processes that promote reporting efficiencies.

  • Provide ad-hoc support for implementing additional TPCMG program activities (e.g., Cyber Resilience)

What you have:

  • Bachelor’s Degree or equivalent work experience

  • CBCP, BCI, or similar certification preferred

  • 6-8 years of proven crisis management, business continuity, disaster recovery, vendor management or similar experience preferred

  • Highly refined verbal and written communication skills; must be extremely comfortable with and highly effective at communicating to senior management

  • Able to build rapport with various business partners, internal stakeholders, and CSC Leadership

  • Broad, high-level understanding of the Corporation’s lines of business and support functions, including, but not limited to: Investor Services, Advisor Services, Retirement Services, Schwab Bank, Investment Management, Corporate Vendor Management, Information Security Risk Management, Schwab Technology Services.

  • Knowledge of the Financial Services industry, and more specifically, the FFEIC Appendix J elements

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: Risk Analysis

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Risk Management

Activation Date: Wednesday, July 12, 2017

Expiration Date: Tuesday, July 18, 2017

Apply Here