Charles Schwab MD - Employee Digital Experience in Phoenix, Arizona


Phoenix - AZ, PHX4750A, 4750 E Francisco, 85044-5359

David Slade


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Corporate Information Technology group in Charles Schwab & Co.'s IT organization is comprised of several teams that support the goals of Schwab’s internal corporate functions through the delivery of technology, operations, and projects. The goal of the Employee Digital Experience team is to partner closely with enterprise business partners to define and enable a consumer like internal employee technology experience within Schwab to enhance our employees’ productivity and effectiveness. Our focus is to deliver solutions that align with Digital Workplace and various lines of business strategies through an agile and customer-aligned approach. Reporting to the Vice President of Digital Workplace Technology, the Managing Director of the Employee Digital Experience will lead a technology organization comprised of full-time, contingent and offshore resources responsible for the development and support of key Digital Workplace strategies. This role will focus on the following aspects of Digital Workplace: Productivity, Self-service, act as the line of business apps influencer from the Digital Workplace team, partner with HR and HR Technology teams on HRMS, UI/UX, Analytics and talent. This role will partner closely with the Intranet, Mobility including Employee Mobile solutions and the mobility platform and the End User Computing teams.

What you’ll do:

  • Effectively lead a team of full-time, contingent, and offshore technology professionals and build out a world class technology organization

  • Partner with the VP of Digital Workplace Technology, Corporate Information Technology Principal and business partners to define, socialize and gain approvals of the Digital Workplace and Employee Digital Experience blueprints and manage the delivery of the blueprint initiatives

  • Identify a portfolio of technology projects and enhancements to deliver the roadmap

  • Act as a technology thought leader. Influence business and technology stakeholders to ensure we implement the best solutions for the company

  • Manage relationships with internal business partners and technology partners, ensuring a positive and collaborative work environment with shared accountability and responsibility

  • Assume overall accountability for delivering all technology initiatives in an effective and efficient manner. Track and measure progress against initiatives, communicate status, and effectively manage all issues and risks.

  • Drive success and engagement of the team by providing development opportunities, communicating the vision and the roadmap, and ensuring they understand the business impact of their work

  • Manage the organization. Lead all staffing (selection and hiring), budgeting, allocation of resources, performance management, and career development of the team

  • Ensure the team complies with all Schwab technology standards and policies

What you have:

  • Bachelor’s degree in Computer Science, Engineering or related field

  • 10+ years of IT experience in application development, project delivery, offshore and vendor management and IT strategy

  • Demonstrated ability to build relationships and collaborate effectively with a diverse group of technical and non-technical individuals at all levels of the organization

  • Proven track record of successfully leading and managing technology professionals in multiple locations and building high performing organizations

  • Proven track record of leading large-scale, multimillion-dollar technology programs in a fast-paced environment. Experience in leading Agile projects is preferred.

  • Excellent oral and written communication skills with an ability to influence in a matrix organization

  • Strong problem-solving and decision-making skills as well as poise under pressure

  • Self-motivated, results-oriented and flexible with impeccable follow-up, strong delivery focus, positive attitude and collaborative style

  • Financial Services industry and Digital Workplace Technology experience is preferred

  • Experience in people leadership and development, establishing, leading and inspiring high performing teams with strong employee engagement

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Other Specialty Engineering-6+ yrs

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Thursday, July 13, 2017

Expiration Date: Friday, July 21, 2017

Apply Here