DE Jobs

Search from over 2 Million Available Jobs, No Extra Steps, No Extra Forms, Just DirectEmployers

Job Information

Republic Services Sr Manager, Internal Communications in Phoenix, Arizona

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

  • Safe : We protect the livelihoods of our colleagues and communities.

  • Committed to Serve : We go above and beyond to exceed our customers’ expectations.

  • Environmentally Responsible: We take action to improve our environment.

  • Driven : We deliver results in the right way.

  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

  • Barron’s 100 Most Sustainable Companies

  • CDP Discloser

  • Dow Jones Sustainability Indices

  • Ethisphere’s World’s Most Ethical Companies

  • Fortune World’s Most Admired Companies

  • Great Place to Work

  • Sustainability Yearbook S&P Global

POSITION SUMMARY: As a leader on the corporate communications team, the Senior Manager, Internal Communications, is responsible for overseeing employee communications for major company initiatives, including safety. The Senior Manager will work closely with executive leadership, functional leaders and department heads to develop communications strategies, plans and content, including videos, digital content, executive communications and internal marketing collateral. They will partner with the brand and communications teams to ensure consistent messaging and company branding across multiple internal communications channels, while maintaining relevance and relatability to the target audience.

The Senior Manager will provide leadership and guidance to field leaders in how to communicate critical information on company initiatives and priorities to frontline employees. This person will work with cross-functional and agency teams to understand goals, develop communications strategies to meet the goals, and execute on the strategies to drive action. They are responsible for ensuring milestones are met within budget and serve as the hub for all stakeholders, including operations, field leadership, creative support, content development and other critical project elements.

The Senior Manager will lead external communications initiatives as determined by department leadership.

PRINCIPLE RESPONSIBILITIES:

  • Develops internal communications strategies, plans and calendars to support major company priorities and initiatives, including employee safety program

  • Works with executive leadership and subject matter experts to understand goals, develop content and execute communications that will effectively target, reach and influence appropriate employee audiences to take action

  • Functions as the internal communications lead in project team meetings and effectively presents plans and influences peers and senior leaders

  • Develops multimedia content to support communications efforts in a way that is relevant and relatable to the audience

  • Creates executive talking points for events and presentations

  • Works closely with business owners for feedback and approvals on content

  • Drives change management and employee engagement through interactive communications activities and messaging

  • Determines appropriate internal communications channels and implements cross-channel communications strategies

  • Partners with safety and operations leadership team on supporting company safety goals

  • Partners with brand and communications teams to ensure consistent messaging and branding

  • Develops and presents guidance on communications and presentation best practices to ensure effective messaging by field leadership

  • Assists with external communications initiatives as needed

QUALIFICATIONS:

  • More than 7 years of experience in corporate internal communications roles, including at least 3 years in management-level roles

  • Experience supporting corporate operations and employee safety programs

  • Knowledge of communications strategies for dispersed, frontline workforces

  • Ability to drive development of video/multimedia content

  • Experience managing outside vendors and agencies and supporting budgets

  • Strong communications, writing and presentation skills

  • Executive communications experience, including ability to influence leaders

  • Ability to define problems, collect data, establish facts, develop conclusions, and recommend appropriate action plans

MINIMUM QUALIFICATIONS:

  • Minimum of 7 years communications experience in a role supporting internal communications

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

DirectEmployers