Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.Job Description Brightspeed is looking for a Communications Technician to join our team! As Brightspeed Communications Technician,you will be engaged with performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. Additionally, you will be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Communications Technician, you must be able to respond to after hour call-outs, work overtime, weekends, and holidays as required. As aCommunications Technician your responsibilitieswill Include: Installing, monitoring, maintaining, and repairing all switching and/or non-switched circuit equipment and associated transmission equipment for the provisioning of telecommunication services Managing, programming, and installing high-speed data, internet, and voice services in the network Working outside as an installation and repair technician and inside as a central office technician Programming, installing, and maintainingcentral office equipment and all peripheral equipment including, but not limited to, digital/analog equipment such as switching, carrier systems, span lines, high-speed internet, ISDN, voice mail systems, span lines, mobile telephone, pager terminals, Hi-Cap, fiber optics, data circuits, and microwave systems Analyzingand repairing digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR's, OTDR's (optical meters), BER testers, laptop computers, frequency meters, error rates, and synchronization meters Utilizinga variety of testing equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action Comprehending and relatingcomplex circuit descriptions of both analog and digital fields Understanding flow charts, equipment manuals, technical documentation, and/or computer printouts for the purpose of trouble shooting and maintaining digital and analog systems Relatingwith customers and employees, and other department personnel for the purpose of resolving technical problems Advisingthe Departmental Supervisor of all changes and/or problems on a continuing basis Performing service orders, trouble resolution, provisioning, and work order routines Operatingand maintaining computer systems and support devices; install and test system upgrades Responding to emergency service-affecting situations Assisting in trouble isolation of network and subscriber loop problems Maintaining and correctingrecords in all related databases Observingall safety rules and regulations Assisting other technical personnel in their performance of duties when requested Performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, usinga shovel and pick to dig up and bury cable, andworking in manholes or controlled environmental vaults (CEV). Locate buried telephone cables Conveying a positive and professional appearance and demeanor when communicating Brights