Who We Are

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.

The Opportunity

Williams International has an exciting opportunity in the Product Support team as an Operations and Development Engineer. Product Support is responsible for many facets of the business. A high level overview of Product Support's areas of responsibility include, but are not limited to, customer communication, technical publications, engine maintenance training, technical troubleshooting, aftermarket business planning and forecasting, inventory and component repair forecasting, inventory warehouse management, global hardware distribution, customer orders and invoicing, maintenance contracts, maintenance scheduling, service facility contracts, and fleet data collection and analysis, along with product improvement prioritization and coordination with Project Engineering. In addition, the Product Support team includes an FAA Part 145 repair station that is responsible for the maintenance and test of customer turbine engines and component repair.  

The role of the Operations and Development Engineer is instrumental in growing the efficiency of Product Support across its many facets. This role will be responsible for Product Support process improvements which may involve working with others to identify issues and opportunities, researching and applying various hardware and software technologies, programming, simulating, implementing, and monitoring. In addition, this role interfaces with Design and Project Engineering to ensure fleet data of our engines is taken into account in new component and engine designs to assure our product are the most reliable in the industry.    

The selected candidate will be able to focus on a subset of the wide variety of activities the role offers and will be able to apply their specific skillset while gaining newer skills working within Product Support. The Operations and Development Engineer may do some or all of the following:

• Design and implement various hardware devices, program real-time software applications, develop process simulations, and implement various analytics, automations, and artificial intelligence to be used by the Product Support organization
• Monitor and streamline aftermarket operations, develop process improvements, and analyze various sets of data

Additionally, the Product Support Operations and Development Engineer may do the following:

Develop and monitor analytics to establish operating capacity for various activities such as engine or component repairs

Routinely analyze data to monitor various business processes as well as create and implement process improvements, including developing applications, process simulations, automations, artificial intelligence, and analytics that reduce cost and increase efficiency and monitor progress and capacity

Use and develop various Business Plan forecasting models: cash flow estimates, manpower determination, Warranty and maintenance program reserve determination and exposure, cost analysis, audit support

Field Campaigns: Coordinate MRP demands for hardware, manage/prioritize demands versus available assets, estimate and oversee costs versus projections, execute requirement of service bulletins and ADs, present and coordinate with the FAA on progress, present and inform leadership of obsta