Summary See below for important information regarding this job. Responsibilities Serves as technical authority for supply management and data maintenance, sufficient to recognize systemic problems, identify source(s) of discrepancies, and input, manipulate, extract, and maintain automated information using a variety of systems. Serves as technical authority for all facets of supply in the Order Fulfillment process by working with the Process Owner, Site Process Management Lead, and Enterprise Process Integrator to define goals and objectives related to KPIs and metrics. Monitors, analyzes, and evaluates Key Performance Indicators (KPIs), metrics, and other process performance data to ensure process area is meeting its performance targets and identifies trends. Assists Enterprise Business Systems (EBS) end users by providing guidance for interpreting and applying enterprise-wide Order Fulfillment processes and procedures. Defines functional training requirements, develops training materials, recommends training delivery (CBT or Instructor-led), and conducts training in various environments. Conducts surveys, independent analysis, investigation of specific process issues using new/innovative approaches to evaluate the process and explore solutions for resolving complex electronic Order Fulfillment transaction errors (e.g. IDOC errors). Analyzes, develops, evaluates, and documents complex functional systems requirements for assigned functional areas. Provides the programmers/system analysts with the functional knowledge required to automate new processes and procedures or to enhance current system functionality. Documents applicable audit readiness end-to-end processes within a process management functional area - to include manual and system processes and their associated internal controls. Provides on time responses to auditor requests and aggressive implementation of corrective action plans associated with audit deficiencies. Operates independently as a subject matter expert for Order Fulfillment Business Processes. Requirements Conditions of Employment Qualifications To qualify for a Supply Systems Analyst position your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular knowledge, skills and abilities (KSAs) or competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Working with system applications related to Order Fulfillment (i.e., Inventory and Order Management) to include system functionality and business capabilities. Evaluating additions to or changes in supply policies, programs and procedures. Generating and monitoring Key Performance Indicators (KPIs) and metrics for Order Fulfillment process area. Interpreting policy and directives affecting Order Fulfillment, to implement and/or recommend new or revised policies and operating instructions, applying supply policy. Conducting studies to determine whether proposed changes to system applications related to Order Fulfillment meet functional user requirements and to translate general policy guidance into detailed operational procedures. Making decisions that encompass interpretation, evaluation and recommendations of new Order Fulfillment concepts, methods and techniques and integrating new/revised policy, procedures and processes into existing work environment. Preparing and delivering briefings to higher level managers of analysis findings of Order Fulfillment trends, recommending process improvements and develops action plans or get well plans to achieve/exceed expected performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information Position requires DoD Acquisition Life Cycle Logistics, Foundational Certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.