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Salt Lake City Corporation Business Systems Analyst Team Lead in Salt Lake City, Utah

Position Title:

Business Systems Analyst Team Lead

Job Description:

The Business Systems Team Lead works with Finance Director and Business Systems Analysts to develop and administrate business solutions for the divisions within the Finance Department. Incumbent works directly with the operations teams providing system administration, technical support, business analysis, and reporting. Provides analysis in technology, management issues, communications, equipment evaluation and procurement, and other areas as required. Serves as project manager and liaison between IMS Division staff, project vendors, and personnel in the city departments. Supports the assigned work groups by analyzing business system needs, mobile communications and applications, and participates in department procedures and policy implementations. Serves in a “Train the Trainer” role supporting learning and consistent business uses of service applications. Supports website content management.

TYPICAL DUTIES:

  • Serves in a team leadership role for the department’s Business Systems Analysts. Serves in a lead project management role for significant division or department wide service projects.

  • Meets regularly with program and division directors, department management, and IMS management to coordinate department technology projects, goals, and implementations.

  • Manages and serves as department/division administrator for other department-wide systems and other software systems that serve the department. Troubleshoots, configures and coordinates support and new implementations.

  • Manages and serves as a division administrator for work group systems. Including Asset and Inventory Management, Service Requests, Workday ERP system, etc.

  • Monitors, administers and supports software and computer systems that provide essential business functions specific to the division/department, to ensure functionality, reliability and ongoing improvement of those systems. Works with Information Management Services (IMS) in advising, servicing and identifying needs of the staff.

  • Serves as department/division mobile device administrator. Works with vendors and employees to facilitate contract negotiations, repair, and replacement of phones and other mobile devices. Recommends mobile solutions to department.

  • Serves as department/division Webmaster. Reviews content, recommends changes, publishes updates and otherwise looks to improve department website.

  • Conducts cost/benefit analysis, statistical analysis, and other measures to support management decisions. Evaluates technology needs and makes recommendations to department administration. Assists when necessary in the preparation of divisional budgets.

  • Prepares or assists in preparation of management reports related to the department.

  • Manages configuration, security, reporting, and business processed in the Workday ERP system.

  • Assists in compiling and communicating both orally and in writing, internal and external information on department programs as needed.

  • Performs other related duties as required to meet customer expectations.

DESIRED QUALIFICATIONS:

  • Knowledge of Workday FINS and Payroll systems including configuration, report writing, security, and business process management. Knowledge of Kyriba and Salesforce.

  • Knowledge of computer hardware and similar device setups.

  • Knowledge of ERP, Payroll, and related financial systems including configuration, security, and reporting

MINIMUM QUALIFICATIONS:

  • Graduation from an accredited college or university with a bachelor’s degree in Business Management, Management Information Systems or related field, plus five to seven years of related work experience including large project management experience. Up to four years of directly related work experience may be substituted for required education on a year-for-year basis.

  • Ability to communicate both orally and in writing, highly technical ideas in clear, concise terminology that is understandable to non-computer oriented committees, departmental users as well as to IMS professional staff.

  • Demonstrable experience in project management.

  • Ability to be a resource in solving very complex technical problems, training and mentoring others, and initiating changes to processes and procedures to meet ongoing user needs.

  • Knowledge of computer hardware setups, mobile communication devices and their setups.

  • Knowledge of asset management systems including preventive maintenance work orders scheduling, condition assessment tracking, work load balancing, equipment tasks, web based work orders implementation and processes, system tracking of equipment and inventory.

  • Possession of a valid state driver license or Utah identification card may be required.

WORKING CONDITIONS

  • Light physical effort. Intermittent sitting, standing & walking. Comfortable working conditions.

  • Regular exposure to stressful situations as a result of human behavior and the demands of the position.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position is eligible for full city benefits, including:

  • Health, dental, vision, and life insurance

  • 13 paid holidays per year

  • Paid vacation and personal leave

  • Six weeks of paid parental leave

  • Retirement contributions toward a pension plan or 401(k)

  • A robust EAP that provides emotional support, work-life solutions, legal guidance, and financial resources, including up to 15 counseling sessions for you and your household family members at no cost

  • Tuition reimbursement

  • Discounted supplemental benefits like pet insurance, legal services, and shopping

    This position will remain open until filled and may close at any time without notice.

POSITION TYPE

Full-Time

POSITION SALARY RANGE

$39.04 -$67.57

DEPARTMENT

Finance

Full Time/Part Time:

Full time

Scheduled Hours:

40

Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slcgov.com.

BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:

  • Health Insurance (95% of premium paid by city)

  • HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)

  • Dental, Vision and Life Insurance

  • City-paid retirement contributions toward a pension plan and/or 401(k)

  • A robust Employee Assistance Plan (EAP)

  • Up to $4,000 tuition reimbursement annually

  • Discounted supplemental benefits like pet insurance and legal services

  • Wellness clinic for employees and their families

Paid Time Off

  • 12 vacation days to start

  • 12 paid holidays & 1 personal holiday

  • Up to 80 hours of personal leave annually

  • 6 weeks of paid parental leave to all new parents

  • Additional time off credit possible for rehires or new hires coming from another public jurisdiction

VETERAN EMPLOYER:

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

ABOUT SALT LAKE CITY CORP

Our Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.

We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

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