SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

Role Description

A Network Engineering position providing support to SMBC Americas Division with a responsibility on Capital Markets and Nikko. Responsibilities include network infrastructure and telecom, delivering uninterrupted business operation, performing scheduled maintenance, and ownership of projects and implementations. Main areas of expertise include: switching, routing, security, automations, load balancing, cloud and logistics.

Role Objectives

· Provide 2nd level support on daily network infrastructure issues reported by Service Now platform.

· Perform analysis of alerts and events reported by network management platforms and work with senior staff on resolution

· Work on assigned network infrastructure projects

· Provide support during system installations across all sites

· Provide support to other SMBC NA IT teams on day-to-day support request and during project implementation

· Maintain working condition of network infrastructure in Tralee “Telecommunication Rooms” and its associated components.

· Facilitate meeting with vendors to support network infrastructure components.

· Strong knowledge in configuration and troubleshooting of routers, switches, firewalls, load balancers (Palo Alto, Checkpoint, Cisco, F5).

· Strong knowledge of routing protocols OSPF, BGP, EIGRP, NAT, LACP, CDP, UDLD, VPC, DNS, DHCP

· Understanding of network design for LAN, MAN, WAN, SD access, SD WAN, WiFi networks

· Strong knowledge on troubleshooting networking issues OSI layers 1-7 across data, voice and video.

· Knowledge on network management platforms: Cisco ISE, Cisco DNAC, Solarwinds, Logic Monitor, NetBrain.

· Knowledge on automation via Ansible and Python.

· Ability to support mixed data, voice, and video networks.

· Capability of performing and complete tasks and projects independently

· Ability to perform copper and fiber cable structure work

· Knowledge on configuration and support of cloud infrastructure components.

Skills and Special Requirements (heavy lifting, excessive overtime, etc.)

After business hours and weekend work will be required. Comp time (Time or another day off) will be given in lieu of weekend work.

Qualifications and Skills

3 - 5 years’ experience

Candidate should have excellent verbal and written communication skills to report on incidents, support tasks and projects.

Candidate should be strong troubleshooting and analytical skills.

Candidate should have strong theoretical and hands on knowledge on switching, routing, load balancing.

Candidate should have strong theoretical and hands on and skills to support, configure, and install networking hardware devices.

Candidate should have hands on experience in network security infrastructure.

Candidate should have previous experience working with network infrastructure areas preferably in a financial institution.

Additional Requirements

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.