Charles Schwab Business Systems Analyst in Westlake, Texas


Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616

Jeanie Bannon


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Business Systems Analyst (BSA) role will be responsible for collaborating with the Stock Plan Services group to analyze and develop requirements for system enhancements and new systems development. The BSA will be the link between the technology and the business teams supporting Stock Plan Services.

What you’ll do:

This individual will interact with the Stock Plan Services Technology and business teams to analyze systems, enhancement requests, problems, and data to develop system specifications and to answer questions from various stakeholders.

Responsibilities include:

  • Work with Subject Matter Experts and stakeholders to identify system requirements for enhancements and new systems

  • Answer questions from stakeholders on Stock Plan Services systems

  • Translate business needs into technical solutions and corresponding functional & technical requirements for software development process.

  • Develop functional system documentation, data, activity & flow diagrams, data mappings, wire frames when required.

  • Drive significant enhancements and work on streamlining processes along with introduction of new technologies to bring more flexible products to market quickly.

  • Help in grooming of user stories and identifying requirements to drive the solution design

  • Build key relationships with stakeholders and communicates with partners.

  • Facilitate effective requirement discovery meetings while exhibiting confidence and extensive knowledge of business requirements and technology best practices.

  • Partnering with business organizations to ensure expectations are met and acting as a liaison between business and technical teams to resolve issues.

  • Participate in troubleshooting, analysis and resolution of Production Support issues by answering and providing details on key functional questions regarding application behavior.

  • Help in different stages of the development life cycle to resolve issues or obstacles regarding requirements for development teams to build the solution, helps in test case reviews and design reviews.

  • Query and analyze Stock Plan Services data to answer questions from various stakeholders

What you have:

  • 3+ Years of Business System Analysis experience writing business requirements, technical requirements, impact analysis, and system/product documentation.

  • Knowledge of the financial industry is must. Knowledge of trading platforms and trading related application is preferred, equity compensation knowledge will be plus

  • Demonstrated experience in collaborating with business and technical teams to understand requirements

  • Ability to analyze data, data flow and generate data mappings to provide business solutions

  • Experience in doing impact analysis and understanding data changes in upstream/downstream systems

  • Solid experience and understanding of Agile Methodologies.

  • Experience and working knowledge of Web Applications, Databases, Web Services, Java, feed processing technologies.

  • Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills.

  • Strong knowledge of MS Project, Excel, Word and Visio, UML tools, Wire framing tools, Requirements management tools & SDLC tools.

  • Ability to handle tasks with competing priorities

  • Experience working with peers with varying levels of experience.

  • Prior experience/familiarity with interfacing with QA and production support

  • Solid verbal, written and interpersonal communication skills

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Management/Technical Project Mgmt-2-5 yrs

Position Located In: TX - Westlake

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Monday, September 11, 2017

Expiration Date: Sunday, November 12, 2017

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