Charles Schwab Staff - Business Analyst in Westlake, Texas


Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616

Christine Marie Hill


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Technology Infrastructure Services (TIS) Business Management team is responsible for developing internal strategic initiatives to support the broader infrastructure platform in the areas of Demand Management, Application Total Cost of Ownership, Annual Operating Plans, and metrics /reporting. The TIS Business Management team is seeking an inquisitive Staff Business Analyst to analyze operational and financial data to help understand the true drivers of demand, will provide recommendations for optimizing unit costs, will help create cost models for top infrastructure services, will help reduce technical debt, and provide other decision models for the infrastructure teams. These duties will include analyzing large data sets, combining various sources of record (both financial and operational), confirming completeness and scope/accuracy of data, developing strategic data models and providing recommendations. Candidate must have experience with various hosting compute domains, operating systems, database functionality, data management concepts, and great communication, planning and presentation skills. This position will work closely with domain owners and tool/report authors to understand the requirements, build decision models, investigate and improve data quality for source records and present their findings back to senior leadership. This position will have an opportunity to interact with senior leadership within the Infrastructure team and should be able to traverse all areas of decision models (from the deep technical, data level to the higher/strategic level for senior management).

What you’ll do:

The Staff Business Analyst of the TIS Business Management team will analyze operational and financial data, and provide insight to senior infrastructure leadership. The business analyst will work with highly confidential data to understand what activities are driving the majority of our team’s workload and how to optimize that workload. The analyst will also develop technology cost models for top infrastructure services. This work dovetails into Application Total Cost of Ownership and Capacity Planning as we develop reporting to provide line of site into “who” is using “what” infrastructure, “how” much it costs our teams to manage that infrastructure and compare that to utilization. We will develop reporting which will expose the cost value tradeoffs and highlight key areas of decision making.

What you have:

  • Ability to analyze large, complicated data sets to draw meaningful conclusions

  • Exceptional problem solving skills and an intense desire to get to the bottom of the data, ask the 5 whys, and present findings to senior leadership

  • Good analytical, communication and presentation skills

  • Comfortable with working with various levels of management, and a wide variety of technologies and technologists

  • An understanding of hosting technologies such as operating systems (Linux, Microsoft, Solaris, AIX etc.), database technologies (SQL, Oracle, DB2 and Mongo DB), Mainframe technologies, and storage technologies (SAN and NAS)

  • Must have 2 or more years of information technology experience and an advanced graduate degree. Preference given to candidates who have studied Business Analytics or Technology Business Management

Other Qualifications:

  • “Glass Half Full” attitude towards opportunities and problem solving, with demonstrated integrity and judgment within a professional environment

  • Ability to successfully interface with leadership and engineers alike, and confident in document/explaining technical details and highlight areas relevant to executives

  • Ability to provide concise, fact-based communications (both verbal and written)

  • Ability to work to a deadline, with occasional same-day turnaround

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Software Quality Assurance (QA)-2-5 yrs

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Wednesday, September 13, 2017

Expiration Date: Thursday, September 28, 2017

Apply Here