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CVS Health Sr Salesforce Migration Manager in Amherst, New York

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position SummaryAs the Sr Salesforce Migration Manager, your primary responsibility will be to develop and maintain data migration strategy, processes, tools, and techniques to ensure that the data is migrated accurately, securely, and efficiently across Salesforce. You will be involved in all aspects of the software development life-cycle, from project/feature backlog prioritization, requirement engineering, and development oversight through testing, release and support for products serving our institutional end users. Acting as a liaison between business and technology, creative problem solving, impeccable communication and attention to detail are key skills expected in this role. This individual will also be responsible for point and click administration and configuration of key systems.Required Qualifications

  • Collaborate with business users and managers during the project initiation phase: setting project and feature backlog priorities, and defining scope.

  • Develop detailed business & functional requirements, including use cases and user stories

  • Conduct User Acceptance Testing and end user training.

  • Provide point and click administration and configuration of CRM system.

  • End to end project management of small to mid-sized projects.

  • Provide ongoing consulting and expertise in key areas of focus.

Preferred Qualifications

  • Excellent problem solving, documentation and communication skills.

  • Excellent project management skills and a positive attitude.

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.

  • Creative and analytical thinker with strong problem-solving skills.

  • Exceptional verbal and written communication skills.

  • Ability to communicate effectively at all levels of the organization.

  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.

Education

Bachelor’s or equivalent experience.

Pay Range

The typical pay range for this role is:

$75,400.00 - $166,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 05/31/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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