Job Information
HEI Hotels and Resorts Spa Front Desk in Atlanta, Georgia
About Us
Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline. Gathering together was Buckhead’s original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests. Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services. In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement. Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from spa, while providing positive guests experiences. Assure cleanliness of Spa Locker Rooms, Relaxation Area, and Pool Area. Make sure there is a sufficient amount of clean towels, robes and sheets.
Responsibilities
The Lead attendant will help train and retain new spa Attendants
Book hotel and local guest spa services
Help with spa promotions and marketing (send out emails/ make calls promoting spa specials)
Help to gain more gym and spa memberships
Assist Spa manager in guest and staff problem resolution
Assist spa manager with completing spa payroll
Help to maintain a clean and neat spa
Help to encourage and guide staff on spa rules and cleanliness
Help to encourage and guide staff on spa rules and cleanliness
Stock locker room with appropriate amenities such as towels and robes.
Empty carts of soiled linen and trash.
Clean and remove spots from corridor walls and doors. Make sure glass doors & mirrors are clean.
Ensure guests have been given the robes, towels, slippers and more that will enhance their experience.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications
Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Book4Time experience is recommended, but not required
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job LocationsUS-GA-Atlanta
Posted Date2 weeks ago(5/1/2024 3:11 PM)
Requisition ID2024-47953
CategorySpa
Position TypeRegular Full-Time
FLSA StatusNon-Exempt
Location NameThe Whitley, A Luxury Collection