Charles Schwab 2019 Schwab Intern Academy – Digital Services in Austin, Texas

Description:

Austin - TX, AUS1, 2309 Gracy Farms Lane, 78758

Allison Carroll

1016-44229

We believe that , when done right, investing liberates people to create their own destiny . We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at http://www.aboutschwab.com/about/leadership/charles_schwab over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Work with a company that has been challenging the conventions of the financial services industry for over 40 years through an internship with Charles Schwab. Schwab’s mission is to help our clients create a better future for themselves, their families, and their communities. It is summed up in our tagline – Own your tomorrow – and it permeates everything we do.

The design of the program invites interns to engage directly in Schwab’s culture of service, while challenging them with a blend of learning programs, team-building activities, networking opportunities, and enriching work projects. Features of our 2019 program include:

  • Business Track Project : Work with a Schwab organization that provides a meaningful and valuable experience to translate classroom learning into real business projects.

  • Intern Cohort Project : Partner with other interns to brainstorm, discuss learning experiences, and present solutions.

  • Learning Activities : Participate in facilitated classroom training, team discussions and events, individual assessments and activities, senior leader meetings, and on-the-job training.

  • Dedicated Intern Manager : Receive regular feedback from your manager, participate in career-related discussions, and provide your own feedback.

  • Strengths Application: Learn about yourself and how to apply your unique strengths, abilities, and goals to the work you do as part of Schwab’s ‘strengths-based’ culture.

  • Mentorship & Networking: Build your professional network by interacting with professionals across Schwab, including senior leaders, peers, and Schwab Intern Academy Alumni.

We look for students with:

  • Optimism and curiosity, who are inspired by a keen sense of purpose, awareness, and knowledge

  • Adaptability and flexibility, who enjoy working through cross-functional partnerships and collaboration to achieve a common purpose

  • An innovative and questioning mindset, who constantly look for better ways to do things, have a passion for service, and aim to exceed client expectations

Because interns are considered a primary pipeline for full-time opportunities, every intern candidate must be eligible for full-time employment upon graduation and must also meet the following requirements:

  • Enrolled in a current undergraduate program tracking to a bachelor’s degree

  • Plan to graduate between December 2019 and May/June 2020

  • Must be able to work full time and be on-site at assigned Schwab location during the 9-week program (June 10 to August 9)

  • Have specific skills as needed by the hosting Business Track

Schwab is recognized as an industry leader, and our welcoming culture will embrace your individuality and partner you with other like-minded and solution-focused students. We will invest in your summer experience by providing you direction and leadership for a robust and well-rounded internship, as well as helping you focus on a potential future career with Schwab.

Schwab Intern Academy is our centrally managed summer internship program that recruits juniors and rising seniors within a year of graduation. As an affirmative action employer, Schwab takes affirmative action to employ qualified minorities, women, individuals with disabilities, and protected veterans in our intern program. As a culture that values Diversity and Inclusion, Schwab encourages the application of Women, Minorities, Individuals with Disabilities and Protected Veterans.

Business Track Job Descriptions:

Digital Strategy & Transformation Intern

Charles Schwab’s Digital Services division is responsible for leading digital disruption on behalf of investors and advisors. We want every interaction to be simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build software experiences our users are passionate about. We are on a journey to build the future of financial services and transform the way we work to get there – further integrating Design Thinking techniques with Agile development practices. Our mission is to drive a significant step-change in our time to market and build more integrated client-centric experiences via cross-functional coordination and ownership.

The Digital Strategy & Transformation intern will be a part of a team that drives digital disruption on behalf of Schwab’s investors and advisors and the adoption of new innovation practices internally to meet these objectives. We manage core strategic functions for Digital Services, including product line strategy, investment planning, and innovation efforts, alongside rotating, narrowly-focused strategic projects. We are seeking an intern to run a research project to advance work in the division at the time of the internship. This may be a competitive deep dive in FinTech, advancing a platform roadmap, or a study on user experience design for certain products.

Your Key Responsibilities Will Include:

  • Meeting with any related product owner teams to learn about their platform and understand the research needs, collect background information

  • Understanding and defining the scope of your research project; develop a research plan and timeline to manage the successful completion of your project

  • Sourcing and reviewing primary and secondary research for your project, leveraging Schwab resources

  • Developing a summary PowerPoint presentation of your assembled research with conclusions and implications

  • Presenting back your findings to the Digital Strategy & Transformation team and relevant stakeholders (e.g. product team, development partners)

What You Have:

  • Curiosity and a love of learning for product development, technology, finance, etc.

  • Self-starter mentality: the ability to network with teams and source information independently

  • Strong project management and organization skills to structure and manage work to successful completion

  • Strong research skills and the ability to reduce down information to key insights or action steps to be taken

  • Excellent verbal and written communication skills

  • Intermediate proficiency in MS Office Excel and PowerPoint

  • Currently enrolled in an undergraduate degree program

What You Will Learn

  • Schwab’s approach to innovation and some of the tools, techniques, and practices we deploy, such as Design Thinking

  • How to run a research project that can have immediate insights or applications into a product roadmap, innovation lab, or strategic initiative

  • How to effectively work with colleagues to collect relevant information and provide feedback

  • How to synthesize and present your work to influence stakeholders and have impact

Digital Cross-Enterprise Platform Intern

Charles Schwab’s Digital Services division is responsible for leading digital disruption on behalf of investors and advisors. We want every interaction to be simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build software experiences our users are passionate about. We are on a journey to build the future of financial services and transform the way we work to get there – further integrating Design Thinking techniques with Agile development practices. Our mission is to drive a significant step-change in our time to market and build more integrated client-centric experiences via cross-functional coordination and ownership.

The Digital Cross-enterprise Platform intern will be a part of a team that drives digital disruption on behalf of Schwab’s investors and advisors and the adoption of new innovation practices internally to meet these objectives. We build and optimize cross-enterprise platforms including account open, digital asset transfer and account personalization. We are seeking an intern to run a research project to help advance thinking to optimize current capabilities and explore new ones and/or conduct a POC to validate value and feasibility of a new capability.

Your Key Responsibilities Will Include:

  • Understand and define the scope of your initiative, develop a plan of attack and timeline to manage the successful completion of your project

  • Meet with any related product owner teams and other stakeholders to learn about their platform and understand the initiative needs, collect background information

  • Conduct external research and leverage existing Schwab resources

  • Execute plan with a focus on driving positive outcomes

  • Develop a PowerPoint presentation to socialize the output of your work, your conclusions and implications

  • Presenting back your findings to the Digital Cross-enterprise team and relevant stakeholders (e.g. product team, development partners)

What You Have:

  • Curiosity and a love of learning for product development, technology, finance, etc.

  • Self-starter mentality: the ability to network with teams and source information independently

  • Strong quantitative skills and critical thinking mindset with a passion to solve complex problems

  • Strong project management and organization skills to structure and manage work to successful completion

  • Ability to comfortably navigate with ambiguity

  • Intermediate proficiency in MS Office Excel and PowerPoint

  • Currently enrolled in an undergraduate degree program

  • Strong research skills and the ability to reduce down information to key insights or action steps to be taken

  • Excellent verbal and written communication skills

What You Will Learn

  • Schwab’s approach to innovation and some of the tools, techniques, and practices we deploy, such as Design Thinking

  • How to run a research project that can have immediate insights or applications into a product roadmap, innovation lab, or strategic initiative

  • How to effectively work with colleagues to collect relevant information and provide feedback

  • How to synthesize and present your work to influence stakeholders and have impact

Client Communication Platforms Intern

Charles Schwab Client Communication Platforms team is responsible for client and prospect communication platforms to deliver marketing and service communications across channels. We want every interaction to be simple and easy. We collaborate with business and technology partners across the enterprise to build digital experiences our users are passionate about. We focus on delivering all communications to clients in their channel of choice and supporting our field to communicate with clients via a distributed, digital marketing communication platform. Digital Cross Enterprise Platforms defines the experience and oversees the management of Schwab’ s digital platforms and capabilities that support multiple stakeholders and drive operating leverage for Schwab.

The Client Communications Platforms intern will be a part of a team that drives adoption of new digital marketing platforms. We manage core platforms that allow Schwab advisors to create programs that drive client engagement, manage client retention/relationships, build practice, and cultivate prospects. We are seeking an intern to assist launch of the new communications platform and run a research project to advance work in the division at the time of the internship. This may be a competitive deep dive in marketing technological tools, advancing a platform roadmap, or a study on user experience design for certain products.

Your Key Responsibilities Will Include:

  • Meeting with any related product owner teams to learn about the platform, deployment plan and understand the research needs, collect background information

  • Meeting with platform users to learn about their primary use cases or client communication scenarios, view on platform usability and collect background information

  • Understanding and defining the scope of your research project; develop a research plan and timeline to manage the successful completion of your project

  • Sourcing and reviewing primary and secondary research for your project, leveraging Schwab resources

  • Developing a summary PowerPoint presentation of your assembled research with conclusions and implications

  • Presenting back your findings to the Client Communications team and relevant stakeholders (e.g. marketing team, development partners)

What You Have:

  • Curiosity and a love of learning for product development, technology, finance, etc.

  • Self-starter mentality: the ability to network with teams and source information independently

  • Strong project management and organization skills to structure and manage work to successful completion

  • Strong research skills and the ability to reduce down information to key insights or action steps to be taken

  • Excellent verbal and written communication skills

  • Intermediate proficiency in MS Office Excel and PowerPoint

  • Currently enrolled in an undergraduate degree program

What You Will Learn

  • Schwab’s approach to innovation and some of the tools, techniques, and practices we deploy, such as Design Thinking

  • How to run a research project that can have immediate insights or applications into a product roadmap, innovation lab, or strategic initiative

  • How to effectively work with colleagues to collect relevant information and provide feedback

  • How to synthesize and present your work to influence stakeholders and have impact

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: No Work Experience

Position Located In: TX - Austin, AZ - Phoenix, CO - Lone Tree, CA - San Francisco, TX - Westlake

Education: HS/GED

Job Type: Part Time

Category:Campus Programs/Internships

Activation Date: Monday, December 3, 2018

Expiration Date: Wednesday, January 16, 2019

Apply Here