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HEALTH AND HUMAN SERVICES COMMISSION Program Specialist VII in Austin, Texas

Job/Position DescriptionUnder the direction of the Director of Performance Analysis the Analytics Product Manager performs highly complex (senior-level) data analysis and data research work to support the Performance Management and Analytics System (PMAS), which aims to integrate and transform HHSC program data to help monitor program performance and enhance data-driven decision-making. Work involves fostering relationships with HHS program staff; providing consultative services and technical assistance to program staff, developing a strong understanding of the program's business and performance measures; gathering, tracking and reporting performance data; analyzing data to identify patterns and forecast performance; reviewing, assessing, and developing new measures, as appropriate; and helping program staff to develop, and implement new and modified agency programs. This position provides ongoing support to the program areas, consultation, continuous improvement strategies, assessment, and reporting methodologies. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (35%) Builds effective working relationships with assigned programs and develops a strong understanding of their business operations, performance measures, and data capabilities. Gathers, analyzes, and documents business and system requirements, processes, and problems to automate or improve existing systems; elicits and documents business needs for new systems. Develops and/or reviews complex system documents to convey business requirements and support efficient system design.(25%) Serves as a liaison by providing consultation, documentation, data analysis, design, configuration, testing, and policy implementation within all systems. Provides guidance and assistance in the programand#146;s establishment of targeted, high-level metrics capable of effectively measuring and communicating program performance as well as overall HHS system performance. Assists programs in developing new and refined measures. (25%) Utilizes tools for gathering, tracking, and reporting program performance data on business and administrative processes; analyzes data from multiple sources to identify patterns and underlying causes to changes in data. Develops and/or revises system design documents, test cases, test procedures, and quality standards. Interprets historical and current data, makes projections for future program performance, develops reports, dashboards, executive summaries, and presentation materials. Coordinates User Acceptance Testing (UAT), including developing test scripts, test documents, and testing of new system functionality in various test environments, and ensuring approval of the final products. Provides ongoing support to program staff, including performance management training and consultation, continuous improvement strategies, and assessment and reporting methodologies.(15%) Analyzes program policies and procedures to determine their effect on automated systems and system functional areas. Provides ongoing support to program staff, including performance management training and consultation, continuous improvement strategies, and assessment and reporting methodologies. Registrations, Licensure Requirements or Certificationsn/aKnowledge Skills AbilitiesKnowledge ofand#149;Texas Health and Human Services Commiss https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=597973 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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