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Baltimore City Community College Director for Admissions in Baltimore, Maryland

Description/Job Summary

Reporting to the Dean of Enrollment Management or designee, the Director for Admissions brings energy, innovation, and best practices to the overall admissions and recruitment efforts at the College. Manages the admissions, recruitment, and outreach activities for new, returning, and transfer students to BCCC. Supervises and provides guidance to the admissions staff and recruiters involved in the onboarding of students and recruitment activities. Develops assessment and accountability measures for individual staff including college recruiters. The Director plays a leading role in the development of a comprehensive recruitment plan for the College.

Responsibilities/Duties

  • Supervises the daily operations for all new, returning, and transfer students to BCCC.

  • Supervises special admissions functions as it relates to military veterans, international students, and other specialized student groups.

  • Develops and manages annual recruitment and admissions events calendar.

  • Assigns recruitment territory for recruitment team and directly participates in the recruitment of new and transfer students.

  • Identifies and recommends processes and procedures based on best practice standards in admissions and recruitment.

  • Guides the work of others involved in admissions and recruitment activities including the coordinators for International and Military Veterans students and outreach for other specialized populations.

  • Leads the onboarding process for all new, returning, and transfer students to BCCC.

  • Serves as the primary contact for invitations for community recruitment opportunities.

  • Plays a lead role in developing and implementing the new student orientation process.

  • Tracks and reports on the status and trends of prospective students and applicants from recruitment to enrollment.

  • Collects, organizes, and analyzes data to develop informed strategies to meet recruitment goals.

  • Participates in the hiring, training, and evaluation of recruitment team members.

  • Assists with the establishment of recruitment goals and measures the effectiveness of recruitment strategies.

  • Works collaboratively to develop branding and recruitment materials.

  • Engages with high school counselors and administrators to ensure adherence to admissions policies and procedures.

  • Collaborates with Academic and Workforce programs to develop and meet enrollment goals for each program.

  • Conducts orientations and information sessions for prospective students and parents.

  • Represents the College at community events, presentations, and forums.

  • Participates in and contributes to the coordination and execution of on and off-campus recruitment programs and events.

  • Coordinates with other college departments to assist students with enrollment.

  • Performs other duties as assigned.

Required Qualifications

  • Bachelor's degree in management, marketing, or another related field.

  • 5 years of direct experience in college admissions, recruitment, or a similar role.

  • Demonstrated experience presenting workshops and presentations related to prospective college students.

  • 4 years' experience managing teams responsible for similar duties.

  • Experience working with recruitment software, such as Banner CRM Recruit or other CRM software.

  • Excellent communication skills - both verbal and written.

  • Ability to work evenings and weekends as needed.

Preferred Qualifications

  • Master's degree in higher education administration, student personnel, counseling, or another related field.

  • 6 or more years of leadership experience leading university or college admissions and/or recruitment teams.

  • 3 or more years' experience as a "Super User" of Banner's CRM Recruit or similar software.

  • Community College Experience

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