Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Administers and monitors day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.

Responsibilities:

Administers globally desktop systems by central tools and manages standards and the compliance.

Essential Duties and Responsibilities

• Performs L3 advanced-level remote installs, configures and troubleshoots desktop systems, workstations, in a heterogeneous environment on-prem and cloud (Windows365).

• Establishes and maintains standards for passwords, data integrity and file system security for the desktop environment through central management tools.

• Communicates technical information to both technical and nontechnical personnel.

• Recommends hardware and software solutions, including new acquisitions and upgrades.

• Participates in development of information technology and infrastructure projects.

• Participates in training creation and conducts training programs designed to educate an organization’s computer users.

• Internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.

• Collaborates with the team regarding company-wide solutions.

Qualifications:

Preferred Education:

Bachelor's Degree required orBachelor's in Engineering . Advanced

Degree preferred.

Preferred Work Experience (years): 4-7 years of experience

Key Skills and Competencies:

• Excellent communication skills

• Experience with end user issues

• Demonstrated technical experience with Jamf, Landscape, Intune,

• Demonstrated experience working independently and collaboratively on projects

• Demonstrated experience trouble shooting

• Broad knowledge of applicable IT systems/applications :SCCM, VDI, Intune, A/AD

• Experience in documenting and maintaining up to date systems procedures

• Advanced analytical skills (on escalation path from L2 teams)

• Demonstrated Project Management skills

• Proven ability to perform effectively in a fast-paced, high growth, rapidly changing environment

• Experience identifying and implement process improvements

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.