Job Description

Our Client Experience team is seeking a skilled and motivated Salesforce Administrator /

Developer to oversee and enhance our Salesforce Service Cloud and Marketing Cloud instances.

As a Salesforce Administrator, you will collaborate closely with teams across Client Services,

Personal Shopping, Sales, Marketing, Digital, Data, and Engineering to enhance the client

experience and streamline team efficiency. You'll serve as the resident expert on how

FASHIONPHILE operates and utilizes Salesforce and other service-based technologies. The ideal

candidate will possess a track record of leading technical solution design and development,

strong communication and interpersonal skills, and a proactive, data-driven approach to system

management. The Salesforce Administrator will report io the Sr. Director, Head of CX.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelors Degree

6+ years of experience as a Salesforce Administrator

with hands-on experience in Service Cloud and

Marketing Cloud within a global contact center

environment.

4-5 years of experience in designing, developing,

implementing, and managing Salesforce systems

(experience with Service Cloud is required).

Experience with RingCentral & Salesforce null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.