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Vanguard AI/ML Engineering Manager in Charlotte, North Carolina

Manages a team of machine learning engineers responsible for the development and programming of machine learning integrated software algorithms. Supports the continuous evolution and strategy of Vanguard's AI and ML Engineering Capabilities and Platform

Core Responsibilities

  1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

  2. Oversees development and architecture AI/ML pipelines and implements ML engineering design principles for iterative pipeline development to drive scale and efficiency.

  3. Develops strategies and helps evaluate tools/Technologies to monitor existing AI and model pipelines in a production environment. Identifies and diagnoses data inconsistencies and errors, documents assumptions, and forages to fill data gaps.

  4. Collaborates with other data science teams to review model ready dataset document/feature documentation.

  5. Partners with data science teams to understand data requirement. Oversees detailed analysis of raw data sources for data quality, applies business context, and model development needs. Drives efficiency through the use of data discovery tools.

  6. Engages with internal stakeholders to understand and probe business processes in order to develop hypotheses. Brings structure to requests and translates requirements into an analytic approach. Supports ongoing business planning and departmental prioritization activities.

  7. Guides model monitoring and development as needed. Diagnoses root causes based on model monitoring alerts and triages issues. Coordinates and plans response to model monitoring alerts and resolves issues.

  8. Executes operational plans to achieve department objectives. Collaborates with department or functional heads in planning, developing, and executing near-term goals.

  9. Prepares, reviews, and delivers insight presentations and action recommendations. Communicates complex analytical findings and implications to business leaders.

  10. Participates in special projects and performs duties related to troubleshooting data issues as assigned.

  11. Basic knowledge of experimental methodologies, statistics, optimization, probability theory, and machine learning concepts to create self-running artificial intelligence (AI) systems to automate predictive models.

Qualifications

  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

  • Minimum of eight years related work experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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