Company

Federal Reserve Bank of Chicago

Supervises a staff of direct report coordinators and operations personnel engaged in one or more valuables handling units of the Cash Services Department. Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines. Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions during normal operations and contingency events. Develops and recommends work methods to maximize operational efficiency. Maintains working knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Treasury Currency Operational Manual, District Procedure Manual, and other Cash governing documents. The level of work is considered advanced and staff must be able to work under minimal supervision. This job has direct reports. You will report to the Cash Manager.

You will:

• Supervises a staff of direct reports, coordinators and operations personnel engaged in one or more units of the Cash Services Department.

• Schedules and assigns daily work assignments and monitors operations to ensure duties are performed accurately, in accordance with established procedures and deadlines.

• Coordinates workflow solves operational problems and delegates work assignments.

• Coordinates staff meetings.

• Monitors quality and production standards.

• Recommends, develops and implements programs to improve quality and enhance productivity.

• Consults with department management, other departments and financial institutions to discuss and resolve operational problems.

• Demonstrates effective leadership skills by acting in a manner that demonstrates the Bank's vision, values and desired culture; demonstrates respect for everyone, fosters an environment that provides an opportunity for staff to grow and excel; builds and sustains productive relationships; addresses conflict respectively and constructively; and works in partnership within and across workgroups; provides both peer and staff level coaching and mentoring.

• Assists in the development and administration of staff.

• Trains and/or directs employee training in operational procedures and controls.

• Prepares and administers performance evaluations and other personnel related matters.

• Monitors staff time and attendance.

• Counsels employees on performance, recommends salary increases, promotions, and placements

• Coordinates and/or conducts staff training.

• Participates in employment decisions by interviewing and selecting qualified candidates.

• Participates in internal initiatives and acts as a representative of the Seventh District when applicable.

• Coordinates the opening and closing of vault doors.

High Speed Unit:

• Ensures currency is processed timely and efficiently and maintains, tests, and tracks sensors.

• Provides technical assistance to staff and field engineers.

• Performs testing of highly technical processing equipment.

• Coordinates equipment maintenance/repair with field engineers and other outside contractors.

• Paying and Receiving Unit:

• Ensures the efficient flow of currency to and from High Speed; coordinates external shipments with other Federal Reserve Banks; plans new currency shipments to ensure appropriate payable inventory is maintained.

Coin Unit:

• Monitors daily activities of all terminals; performs periodic audits of terminals; orders coin from the Mints.

Administration Unit:

• Ensures daily balancing of all Cash Department's entries to the Bank's accounting system and accurate reporting of statistical data; leads the department in testing, training and implementation of various Cash automated systems.

Your background:

• Bachelor's Degree or equivalent experience as noted below

• 3 to 5 years of related work experience

• Prior experience in a people leadership role

• Prior experience in Operations/Production management

• Relevant coursework in operations, business, computers and/or accounting

• Demonstrates independent thinking and decision making abilities

• Strong analytical skills

• Solid communication skills, both oral and written

• Ability to use MS Outlook, MS Word, MS Excel and automated information technology systems

Other Requirements and Physical Requirements

• Ability to work extended hours

Other Requirements:

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

What We Offer:

• Comprehensive benefits package, including medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off and transit benefit.

• A continuous learning environment with opportunities to gain new skills and grow your career.

• Onsite gym and subsidized cafeteria

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Operations

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Why Our People Choose Us:

Our reputation precedes us

There will always be room for personal growth

Our people are first

You’ll find the right balance

Your responsibilities will be meaningful

We hope that you will be our future colleague.