Description

Legal Operations Director needed to work with an AmLaw 50 Firm. The Operations Director will provide operational oversight to ensure smooth day-to-day performance The Director will ensure core business processes are in place and aligned with best practices. The Director will handle a variety of responsibilities including:

• Provide oversight and support for the selection, induction, development, retention, motivation and performance of direct and indirect reports

• Provide training and development opportunities and serve in mentoring role for direct reports and ensure managers provide similar support for supervisors, workflow coordinators and associates on their teams

• Manage operations staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback

• Ensure adherence to operational controls and management information reporting requirements

• Share knowledge, best practices, and solution designs across the organization to ensure continuous business improvement

• Partner with functional teams to implement policies, internal controls, and reporting

• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality

• Highlight legal operational, compliance and financial risk areas

Requirements

Job qualifications

• A Bachelor’s degree or equivalent experience is required

• Over 10 years’ experience and a proven track record of being a recognized leader and manager of people in a national or global law firm or consulting company

• Demonstrated record in developing operational solutions that have permanently resolved poor contract performance or difficult situations

• Established accomplishments in successfully delivering on client SLAs, building high performing teams, and creating client relationships

• Excellent client service skills with a service-minded approach towards the client. Must be sensitive to client needs, remaining calm and confident, even in stressful situations

• Proven experience managing large teams and knowledge of multiple service lines

Interested candidates please email resumes directly to chinetta.foster@roberthalf com and claire.marshall@roberthalf com.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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