SENIOR COMPUTER PROGRAMMER ANALYST (NON-COMPETITIVE)

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SENIOR COMPUTER PROGRAMMER ANALYST (NON-COMPETITIVE)

Salary

$79,504.27 - $106,847.10 Annually

Location

Ohio 45202, OH

Job Type

Full-time Classified

Job Number

23-01059 (NC)

Department

Water Works

Opening Date

05/08/2024

Closing Date

6/8/2024 12:00 AM Eastern

• Description

• Benefits

• Questions

General Statement of Duties

Greater Cincinnati Water Works is seeking to fill a Senior Computer Programmer Analyst position with a candidate who possesses experience supporting meter to cash solutions such as Oracle CCS, writing power BI reports, testing new solutions and integrations and working with customers to enhance business processes. The person filling this position will be required to provide excellent customer service to internal and external customers, participate in project teams, and communicate effectively to all levels of the organization.

Employee performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. Employee assists in the analysis of city, county, and criminal justice agencies' data processing needs; assists in the design, testing, and implementation of systems; performs network design, implementation and maintenance, data/database analysis/administration, and modifications to existing computer applications. Performs related duties as required.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

(One or more of the following categories may be required)

All Categories:

Principles of computer data processing.

Design, installation, and maintenance of enterprise, distributed, client server, and desktop computer systems.

Principles and practices of computer network systems analysis and design.

Current trends and new technologies in data processing.

Desktop software packages and operating systems.

Principles of effective documentation.

Principles of providing effective customer service.

Operating Systems:

Methods and practices of installation for upgrading of client servers and desktop computer, hardware and software.

Computer system configurations.

Operating system structures.

Networking:

Principles of computer network systems analysis and design.

Local area network hardware and transmission protocols.

Data communication concepts and principles.

Internet and intranet architecture.

Network security policies, techniques, and procedures.

Network configuration, maintenance, and diagnostic procedures and techniques.

Licensing Agreement enforcement.

Programming:

Standard programming languages.

Computer operating systems/hardware.

Program design and analysis.

Principles and techniques of programming.

Programming languages (Java, C, C++, Visual Basic, etc.) and utilities.

Database Administration:

Database management systems.

Database design.

Database tools.

Data/file management tools.

Database utilities.

Data warehouse and multi dimensions.

File and data recovery.

Database security methods and techniques.

Physical control standards and procedures.

Database software (Oracle, SQL, etc.)

Web:

In-depth graphic design.

User interface design.

Advertising and marketing.

Information architecture.

Management of e-commerce.

Front-end web code such as HTML and JavaScript.

Business:

Business systems analysis.

Business software packages.

GIS:

Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView).

WEB-based GIS application interfaces and data presentation.

Desktop or Workstation GIS advanced software for data creation, geo processing, and conversion (e.g., ESRI's Arc Info).

Geo-locational and Geo-relational dataset concepts and database structures.

Engineering/surveying principles and practices as related to GIS and GPS (global positioning systems) applications.

Interface and integration of GIS database systems with other public enterprise systems such as permitting, licensing, and financial systems.

Skill to: (All Categories)

Install, configure, upgrade and maintain hardware and software, including that related to local and wide area networks.

Perform hardware modifications such as chip replacement and board swaps.

Troubleshoot and resolve network hardware and software problems.

Use and maintain networking test equipment.

Ability to:(All Categories)

Read and prepare clear and concise reports and technical documents.

Work with minimal supervision.

Provide effective customer service.

Develop and recommend cost effective improvements for technical systems.

Implement systems based on design specifications and instructions.

Evaluate and recommend purchase of computer equipment, services and supplies.

Analyze, design, program, test, debug, document and maintain various systems and

applications.

Develop procedures and means of storage for archiving data.

EXAMPLES OF WORK PERFORMED:

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Performs all essential functions of a Computer Programmer Analyst.

Installs and maintains servers and network equipment.

Troubleshoots any application or server connections.

Installs, configures, and troubleshoots office network software and operating systems.

Identifies the need for hardware and software upgrades and perform upgrade.

Under minimal supervision, develops specifications, codes, tests and documents application programs.

Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures.

Creates and maintains medium project work plans.

Creates data flow documents which detail systems or business problems.

Evaluates and tests options for backup, restoration, and recovery procedures.

Identifies software requirements.

Drafts requests for proposals to accomplish design objectives.

Evaluates and specifies hardware and software configuration and places orders with vendors.

Applies a general understanding of protocols, topology, hardware and software, and network design.

Evaluates and specifies networking equipment and application.

Applies network hardware and software troubleshooting skills.

Provides second level network problem escalation resolution.

Develops and administers end-user training programs.

Assures that appropriate IT security is considered in all tasks.

Acts in compliance with the City of Cincinnati's Information Security Policy, Administrative Regulations, and related standards and procedures in the City's Human Resources Policies and Procedures.

Required Education and Experience

Each applicant must have completed an Associate's Degree from an accredited college or university with a major in computer science, information technology, computer programming, criminal justice, geography or a related field. In addition, each applicant must have one year of professional paid work experience performing work similar to that listed under "Examples of Work Performed."

OR

Each applicant must have completed 45-quarter credit hours from an accredited college or university with 30 of the 45 credit hours being in computer science, information technology, and/or computer programming. In addition, each applicant must have two years of professional paid work experience performing work similar to that listed under "Examples of Work Performed". A certification program, such as a Novell or Windows NT engineer, may substitute for one year paid work experience (completion of other certification programs not listed will be reviewed on a case-by-case basis).

OTHER REQUIREMENTS

Must have a valid Driver's License for some positions.

Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work.

May be required to work irregular hours and be on-call.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.

Working and Physical Conditions

Environmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required.

Physical Conditions: Duties require maintaining physical condition necessary for sitting and standing for prolonged periods of time; general manual dexterity; must be able to operate assigned vehicle (as required).

The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.

The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.

Equal Employment Opportunity

The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.

Holidays

The City of Cincinnati has 11 paid holidays annually that include:

New Year's Day

Martin Luther King Day

President's Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans' Day

Thanksgiving Day

Day after Thanksgiving

Christmas

Health Insurance

The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.

Eligible dependents include:

Legal Spouse or Equal Partner

Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")

Step-child

Child for whom the employee or employee's spouse/equal partner is a legal guardian

Basic Life Insurance

A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.

Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance

Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.

Flexible Benefits Plans

Healthcare Flex Spending Account

City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.

Dependent Care Flex Spending Account

City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.

Transportation Expense Reimbursement Account

City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.

Healthy Lifestyles Program

City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.

Integrated Health Reimbursement Arrangement (HRA)

This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.

Retirement Plan

The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.

Deferred Compensation

As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.

01

By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information.

• Yes, I understand and agree

  02

  Which best describes your level of education?

• High School or GED

• Some College

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• Graduate Studies

• Doctoral Degree

• None of the above

  03

  Which of the following areas do you possess a degree?

• Computer Science

• Computer Engineering

• Basic Information Technology

• Data Analytics

• GIS

• Closely related field

  04

  If you selected closely related to the previous question, your degree or course work.

  05

  How many years of professional experience in information technology or information systems do you have?

• No Experience

• Less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years to less than 4 years

• 4 years to less than 5 years

• 5 years or more

  06

  How many years of experience do you have supporting, testing, and implementing applications, system integrations, reports, or automation scripts?

• No experience

• Less than 1 year

• 1 year to less than 2 years

• 2 year to less than 3 years

• 3 year to less than 4 years

• 4 year to less than 5 years

• 5 years or more

  07

  How many years of experience do you have supporting, testing, and implementing meter to cash systems?

• No experience

• Less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years to less than 4 years

• 4 years to less than 5 years

• 5 years or more

  08

  How many years of experience do you have leading a technology project or leading a portion of a technology project?

• No Experience

• Less than 1 year

• 2 years to less than 3 years

• 3 years to less than 4 years

• 4 years to less than 5 years

• 5 years or more

  09

  How many years of experience do you have with Oracle CCS, Oracle OIC or similar utility billing and/or middleware platforms?

• No experience

• Less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years to less than 4 years

• 4 years to less than 5 years

• 5 years or more

  10

  Do you have a valid driver's license?

• Yes

• No

  11

  Do you understand that if your application does not include your resume and transcripts that your application will be rejected?

• I have read the above statement and understand that my resume and transcripts must be attached to my application

  12

  I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627.

• Yes, I understand and agree

  Required Question

Agency

City of Cincinnati

Address

805 Central Avenue Suite 200

Cincinnati, Ohio, 45202

Phone

513-352-2400

Website

http://agency.governmentjobs.com/cincinnati/default.cfm