Immediate Opening: IT Help Desk Technician

Company: Dayton-Granger, Inc.

Location: Fort Lauderdale, FL 33315 – Onsite

Employment Type: Direct Hire

Join the dynamic team at Dayton Granger Inc., a thriving aerospace manufacturing company, as we expand our IT Department with a skilled Help Desk Technician. This is more than just a job—it's an opportunity to be part of a company that values its employees and offers a supportive work environment.

Minimum Qualifications & Technical Competencies:

• Associates Degree or higher, preferably in an IT related field.

• Minimum 1 year of professional experience in a Help Desk/Technical Support position onsite.

• Proficiency across various IT technologies including Computer Hardware, Basic Networking, and Operating systems (Microsoft Windows and Linux).

• Basic understanding of Security tools at end points, including AV (Antivirus) software, patch management systems, etc.

• Experience with Cloud Technologies and Application support, with a solid understanding of diagnostic utilities.

• Demonstrated ability to quickly learn new technologies and effectively manage multiple projects simultaneously.

• Strong diagnostic and problem-solving abilities.

• Exceptional organizational and time-management skills.

• Exceptional interpersonal and communication skills, with the ability to effectively engage and assist employees across all levels of the organization in person.

Responsibilities:

In this pivotal IT role, you'll diagnose and resolve hardware, software, and network issues swiftly to maintain seamless operations, supporting both office and manufacturing personnel. Beyond issue resolution, you'll provide personalized training to users, ensuring they're up-to-date with the latest technologies. You'll manage setup, configuration, and maintenance of our computing infrastructure, maintain meticulous records, and collaborate on diverse IT projects. With a focus on efficiency and teamwork, you'll ensure smooth operations by monitoring inventory levels. This opportunity is perfect for those who thrive in fast-paced, collaborative environments and enjoy multifaceted IT challenges. Your contributions as an IT Help Desk Technician will directly impact the success of our operations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This position requires use of or access to information subject to the Export Administration Regulations (“EAR') or the International Traffic in Arms Regulations (“ITAR'). Accordingly, all applicants must be U.S. persons within the meaning of these regulations. Under ITAR, a U.S. person is defined as a U.S. Citizen, U.S. Permanent Resident, or a person who is a protected individual under the Immigration and Naturalization Act (8 U.S.C. 1324b(a)(3)).

Benefits We Offer:

• Affordable comprehensive insurance coverage (Medical, Dental, Vision)

• Mental Health Benefits

• Paid Parental and Bereavement Leave

• 401(k) match with immediate vesting

• Tuition Reimbursement

• PTO and Paid Holidays

• Excellent work-life balance

• Dynamic and collaborative work environment

• Access to cutting-edge technology and resources

• Length of Service/Milestone Anniversary Gifts

• Team Building Activities

• On-Site Gym

Why You'll Love Working Here

We are a multi-generational team with members representing a diversity of cultures, educational backgrounds, experience levels and ideas all 'making it happen' from one location in beautiful, coastal South Florida. We are a well-established supplier providing cutting edge products in support of long term aerospace programs, while at the same time developing new products to meet the needs of new customers, programs and up and coming markets. Additionally, DG loves its employees! The average employee tenure is around 10 years. Length of service milestones are celebrated company-wide and employees may make selections of anniversary gifts.

Join our team and be part of a dynamic company driving innovation in aviation and aerospace technology. Apply now to seize this exciting opportunity for personal and professional growth!