This position does require travel to different locations.

Purpose:

Under the direction of an audiologist and in accordance with established policies and procedures, provides support to department clinicians. Uses a variety of audiometric technical equipment. Works with patients and families while assisting with testing and/or newborn infant hearing screening. Completes clerical duties associated with department function.

Responsibilities:

• Maintain a high degree of cleanliness and order within clinic, testing areas and equipment.

• Complete forms and other paperwork and conduct other miscellaneous clerical duties as needed.

• Consult with audiologist or manager if there are equipment problems or other issues.

• Demonstrate cost effective use of human and material resources and report supply and material shortages to manager/director.

• Perform functions that require using audiometric technical equipment.

• Participate in quality assurance, confidentiality and compliance activities.

• Assist in patient audiometric testing and in patient education

• At the direction of Audiologist, provide patients/families with educational support, which may include contacting families about programs and providing families/educators with materials.

• Prepare and package hearing aids and related items for shipping. Receive and process incoming hearing aids and related items.

• Assist families in scheduling appropriate appointments.

• Assist in troubleshooting external Cochlear Implant equipment.

• Support testing procedures with patients during evaluation and during programming of Cochlear Implant.

• Perform electroacoustic analysis on hearing aids, new and repaired.

• Retrieve test results and record data according to department standards.

• Ensure patient safety through contacting a physician, either through the ENT services or ER, of any occurrence or incident relating to patient care.

• High School diploma.1 year of experience in health care or a childcare setting.

• BS in health-related field preferred.

• Analytical ability to understand testing equipment and procedures.

• Cognitive ability to think clearly and accurately to assist with pediatric patient testing.

• Communication skills needed to work effectively with patients, parents, staff members and supervisor.\

• Ability to follow verbal and written instructions.

• Basic computer skills.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran