NY HELP No

Agency State Police, Division of

Title Communications Specialist 1 (State Police)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 12

Bargaining Unit OSU - Operational Services Unit (CSEA)

Salary Range From $0 to $0 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 37.50

Workday

From 12 AM

To 11:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Westchester

Street Address 200 Bradhurst Avenue

City Hawthorne

State NY

Zip Code 10532

Minimum Qualifications High school graduate.Successful completion of a job-related examination.Must be able to work all hours, holidays and weekends.(Successful completion of a one-year probation period will result in an automatic promotion to Communications Specialist Trainee 2 (State Police), SG-10. Successful completion of a one-year probation period at the Communications Specialist Trainee 2 (State Police), SG-10, and completed certification in Emergency Medical Dispatch (EMD) and the Basic Communicator Course will result in automatic promotion to Communications Specialist (State Police), SG-12.)

Duties Description Communications Specialists (State Police) provide twenty-four hour a day, seven-day a week communications services to sworn police members and other non-sworn public safety personnel and provide telephone answering/complaint service to the general public. The Communications Specialist (State Police) position is a two-year traineeship leading to a Communications Specialist (State Police), SG-12. The Communications Specialist (State Police) position starts as a Communications Specialist Trainee 1 (State Police), which is equivalent to an SG-8. After successful completion of one (1) year at the Trainee 1 Level, the Communications Specialist (State Police) is advanced to Trainee 2, which is equivalent to an SG-10. Upon successful completion of one (1) year at the Trainee 2 Level, the Communications Specialist (State Police) will then be eligible for advancement to an SG-12. All advancements in the Communications Specialist (State Police) traineeship position are predicated upon satisfactory performance and obtaining the required certifications.DUTIESAnswer telephone calls for service, both emergency and non-emergency, identify scope and type of assistance needed, and relay information to appropriate personnel for handling.Apply Emergency Medical Dispatch System when required.Provide weather and road condition information.Provide first-line troubleshooting for telephone systems and initiate repairs when required.Operate and maintain digital tape logging devices utilized in recording radio and telephone transmissions.Monitor all radio equipment and frequencies in dispatch area.Operate and understand the technical operation of fixed and mobile communications equipment.Operate paging systems.Operate networked and standalone computer equipment, handle problems encountered with computer software and hardware, and initiate repair procedures.Maintain inventory and repair file databases, and computerized and handwritten logs.

Additional Comments Starting Salaries:Trainee 1, SG-8: $48,294.00Trainee 2, SG-10: $53,708.00Communications Specialist 1 (State Police), SG-12: $56,671.00Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.For additional employment opportunities with the New York State Police please visit our website at https://troopers.ny.gov/civilian-employment.

Some positions may require additional credentials or a background check to verify your identity.

Name Mr. Christopher Siciliano, Director of Human Resources, Attention: Non-Sworn Hiring Unit

Telephone 518-457-3840

Fax

Email Address personnelresumes@troopers.ny.gov

Address

Street 1220 Washington Avenue

Building 22

City Albany

State NY

Zip Code 12226

Notes on Applying Kindly send a letter of intent, complete resume, and proof of education to: personnelresumes@troopers.ny.govPlace in the Subject line: Comm Spec HVTMCPlease include in the subject line of the email which Troop locations you are interested in.