Job Description

Insight Global is hiring a Desktop Support Technician to join our construction client. This is a 6 month Contract to Hire role located 100% on site in Houston, TX. This role will be responsible for windows imaging, software installs, printer installs, AV support in conference rooms, shipping equipment, new hire equipment set ups, and more. Additionally, they will use the Service Now ticketing system and work on 30+ tickets per week on average. Soft skills such as customer service, communication, responsibility and ownership of your work, and ability to research, troubleshoot, and problem solve will be important for this position. The right candidate should want to learn and grow with the company long term.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

1-2 years of desktop support experience working on tasks such as windows imaging, software installs, printer installs, new equipment set up, AV set up, and general troubleshooting

 Experience using a ticketing system such as Service Now or similar ticketing system

 Experience with Windows 10, Teams, Zoom, Webex, and both hardware and software experience

 Soft skills

- Clear and direct communication

- Customer service skills to build relationships

- Desire to grow with the company and stay long term

- Responsible, driven, and organized

- Willingness to learn, research, problem solve, and trouble shoot solutions null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.