We are so glad you are interested in joining AT&T.

Education:

Job Description:

• 24 x 7 Production support and second level trouble shooting of salesforce.com application incidents. • 24 x 7 second level outage response for salesforce.com applications • 24 x 7 Application performance monitoring, troubleshooting and corrective actions for salesforce.com applications. • Support incident management and problem management / RCA for salesforce.com application issues Primary / Mandatory skills: • Overall Experience: 4+ years’ experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations. • Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience. • Experience working in modern cloud ecosystems, such as Azure, AWS or GCP • Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs. • Experience on APEX, SOQL, SOSL • Familiarity with Visual Studio Code, Creating Scratch Orgs etc. • Experience in managing Linux / Unix / Windows environments / clusters. • Excellent written and verbal English communication skills to work in a Global team. Secondary / Desired skills: • Agile, Lean Agile and/or Scaled Agile methodologies. • Previous experience working in a SCRUM or agile environment. Education Qualification: Bachelor

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status