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ManpowerGroup Regional Facilities Manager in Indianapolis, Indiana

The Regional Facilities Manager will exhibit specialized expertise in facility management, engineering and operations, energy management, employee safety, federal code models and environmental sustainability.

Accountable for the overall success of clients IFM services for the assigned region. Will oversee the implementation of all processes and procedures to ensure portfolio wide compliance. Responsible for interpreting, communicating, and establishing facility/engineering services strategies.. Ensures the integration of all services and that they are delivered within agreed service levels. Provides oversight in all processes, field execution, including use of the corporate network and all platform tools, promoting and fostering relationships. Own local client relationships, implementation of services and financial success of the assigned portfolio in accordance with policies, procedures and standards. Ensures all resources, i.e. human, financial etc. are managed within the policies and procedures of clients.

Essential Functions

  • Key ownership of client relations through prompt and courteous response to client requests. Proactively develop and manage client relationships ensuring that expected service levels are achieved. Comply with all requirements of the client contract and meet or exceed key performance indicators. Deliver an exceptional quality of service to the client, as reflected by client feedback.

  • Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.

  • Manage the clients Corrigo work order process, systems, and associated data continuity, as it specifically relates to central and facility management/reporting and maximizing Corrigo capability.

  • Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure. Responsible for alerting management of building discrepancies.

  • Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, security services, and others defined within the portfolio of respective sites.

  • Review regional metrics and compare against account wide metrics through the use of analytics provided to ensure that the assigned region is being managed within goal parameters.

Engineering Oversight

  • Direct/oversee Team performance of scheduled maintenance and operational programs to ensure maximum life, reliability, and efficiency of all property mechanical systems, which include, but are not limited to plumbing, electrical and HVAC including auxiliary equipment.

  • Direct/oversee Team performance/scheduled general building maintenance including restroom repair, door, ceiling and floor repair, structural repair, client comfort, painting, grounds, and other tasks as necessary to maintain the properties in peak operation condition.

  • Controls engineering activities and building mechanical systems in emergency situations. Direct/oversee the Operations and Compliance Audit process under the direction of their respective Regional Engineer/National Engineer account managers.

  • Direct/oversee the maintenance of all infrastructure and compliance documentation for the building including up-to-date building drawings and single lines as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.

  • Direct/oversee the identification of safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment. Implement, administer, and manage safety training program.

  • Direct/oversee the required OSHA and worker’s compensation safety and accident reports on facilities.

Minimum Requirements

  • Bachelor’s degree or equivalent is preferred

  • 10+ years operational experience with responsibility for leading teams in a service environment, including 5+ years’ experience in commercial real estate services.

  • Travel 50-75%

  • Knowledge of critical systems such as emergency/stand-by generators, automatic transfer switches, un-interruptible power supply (UPS) systems, power distribution systems, UPS batteries, etc.

  • Knowledge of building management systems (BMS), life safety systems, CMMS. Highly proficient in MS Office Suite including Power Point, but more specifically in Excel supporting data analytics and manipulation.

  • Proficiency in SmartSheet preferred.

  • Knowledge of national fire code, emergency procedures, team safety/OSHA, fire life safety.

  • Knowledge of required repairs and maintenance on commercial HVAC systems (including, pumps, motors, air handlers, automation/controls systems, and associated electrical systems) using industry standard tools and in accordance with all codes, laws, and regulations.

  • Knowledge of electrical, mechanical & plumbing of commercial facilities.

  • Actively support an environment of teamwork, co-operation and performance excellence.

  • Self-starter with strong interpersonal skills and a positive attitude.

  • Act as an ambassador for clients, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence.

  • Strong oral and written communication, negotiation and analytical skills.

  • Public speaking and presentation experience.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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