Position:Data Center Technician

Job Description:

SUMMARY

Performs various activities related to Data Center environments, including but not limited to installing and de-installing of Data Center IT equipment, to ensure maximum efficiency, effectiveness, and safety of infrastructure systems. Ensures that appropriate tasks follow the Change Control rules and support the task as documented by the requester.

SCHEDULE

Must be able to work on-site from our Jacksonville, FL office with some weekend work required.

RESPONSIBILITIES

• Part of a “First Line Escalation Team” for technical issues/incidents.

• Assist with the execution of Moves, Adds and Changes of IT equipment within the Data Center.

• Asset management - receiving, recording, and tracking (deployment and , decommission).

• Facilitate quality assurance for maintaining Data Center Standards.

• Oversee Data Center cabling inventory (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately.

• Provides on call 24 x 7 support of the Data Center as needed

• Prepares and maintains technical manuals, reports, equipment inventory and procedures.

• Routine testing of critical Data Center equipment for operation, safety, and efficiency.

• Facilitates Data Center capacity planning and reporting, for white space and infrastructure.

• Performs installation and de-installation tasks of all data processing equipment, associated cabling systems and equipment logistics according to established Data Center standards.

• Oversees work from external service providers and ensures that all work is performed within Data Center policies and procedures.

• Project Management Coordination, follow-up, tracking & reporting

• Produce executive reporting for all facets of Facilities & Data Center Operations

• Performs other related duties as required.

  MINIMUM REQUIREMENTS

• Bachelor’s degree in Electrical / Mechanical Engineering, Information Systems, or Business Administration is preferred, or other related discipline work experience or equivalent combinations of education and training.

• Requires 7+ years of data center operations/infrastructure experience or equivalent combinations of facilities/data center and building operations.

• Skilled use of Microsoft Office Suite of products (MS Word, Excel, PowerPoint, etc.)

• Must be able to lift 50 pounds

  PREFERRED QUALIFICATIONS

• Certified Data Center Technician (CDCT)

• Basic network knowledge and experience

• Working knowledge of copper and fiber infrastructure cabling installation and experience with hardware installation

• Experience working in a controlled environment with knowledge of Change Control & Incident Management processes

• Excellent oral and written communication skills

• Project Management Skills- Coordination, follow-up, tracking & reporting

• Ability to manage 3rd party contract staff/vendors working within the Data Center

  ICE carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan

EEO Statement:

ICE is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. ICEs commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:Jacksonville, FL

Time Type:Full time

BLACK KNIGHT IS PROUD TO BE PART OF ICE

ICE + BLACK KNIGHT | THE ULTIMATE CONNECTION

The Industry’s Leading Provider of Technology, and Data and Analytics Solutions

ICE Mortgage Technology is a mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership.

We promote a culture of continuous learning and growth by providing unrivaled leadership, learning and training opportunities in an energizing environment that helps our employees learn new skills and advance in their careers.

Learn more about employee benefits (https://www.ice.com/about/corporate-responsibility/ratings-research/employees/employee-development)

ICE is committed to giving back to the communities where we live and work. Whether we donate time or funds, we are unified in our commitment to helping those in need.

Learn more about our community involvement (https://www.ice.com/about/corporate-responsibility/giving-back)