Job Description:

Job Summary:

The incumbent of this position is responsible to provide oversight to a team and/or teams of employees providing therapeutic functions. Duties include administering policies, procedures, and practices, and planning, organizing, developing, implementing, coordinating program activities.

$3,500.00 SIGN ON BONUS!

Essential Job Functions:

• Complete supervisee’s performance evaluations, training plans and supervision records

• Maintain a climate which attracts, keeps, and motivates a staff of top-quality people

• Interview/hire/train new site personnel and ensure that supervisory staff are equipped to participate in the interview and selection process.

• In conjunction with Leadership, establish program specific performance targets. Provides oversight of performance targets adhering to specified timeframes.

• In collaboration with executive team to develop annual performance indicator measurements for Quality Management.

• In collaboration with executive team, develop annual budgets with focus on revenue models, staffing patterns, and expenses.

• Ensure compliance with applicable regulatory standards maintaining licensure, certification, and accreditation.

• Adhere to Incident Reporting policy and procedure ensuring all relevant information is collected by staff in a timely manner.

• Coordinate inter-agency resources. Ensure program services and operations align with primary functions of the agency.

• Ensure staff and departments’ operation adherence to company policies and procedures. Provide suggestions for updated or revised policies and procedures.

• Ensure QM meetings are conducted and correlating reports are submitted in a timely manner.

• Respond to strengths or weaknesses identified through self assessment and external mechanisms that impact the quality of the department’s performance and develop/monitor actions to strengthen the quality of department.

• Provide training, instruction, and ensure continuing education goals are met for all direct reports.

• Assist the grant writing department in responding to new business with necessary information.

• Provide assistance to the insurance specialists and insurance billers for issues related to claims submissions.

• Communicate the strategic direction of the organization and encourage participation by all associates.

• Coordinate the workflow of department(s) to ensure deadlines are adhered to.

• Facilitate an atmosphere of open communication with the staff through regularly scheduled staff meetings and frequent interaction with key personnel, maintain open communication throughout the organization.

• Ensure that Leadership is kept consistently informed of the program, its operations and all important factors impacting performance.

• Ensure departments’ compliance and that staff are educated in regards to Risk Management expectations.

• Respond to community and/or client feedback/suggestions informing appropriate departments and Leadership.

• Monthly and/or Weekly monitoring of services provided to clients to ensure adequate and appropriate delivery of services taking appropriate action and communicating to Leadership.

• Ensure professional representation by staff within the community.

• Assist in the development of and implementation of enrollment strategy/marketing plan for community recognition, networking, referral base increase, etc. communicating results to Leadership.

• Provide ongoing oversight maximizing revenue from all funding sources. Applicable to Clinical + Financial PDs

• Facilitate program operations within budget in regards to line items that are able to be managed from the site level.

• Conduct random file reviews within said timeframes and report results in Quarterly QM Report.

• Other duties as assigned by Leadership.

Knowledge, Skills, and Abilities:

• Thorough knowledge of evidence based treatment methods, principles and techniques as they relate to mental health and/or substance use disorder treatment services.

• Sound knowledge of the policies, procedures, and regulations of the program(s) to which the associate is assigned.

• Some knowledge of supervisory and training techniques and practices used in a mental health and/or substance use disorder treatment setting.

• Detailed knowledge of the problems encountered by persons with mental health and/or substance use disorders residing in the community and how to access the various community resources available.

• Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders.

• Aptitude to develop, coordinate, and evaluate services within assigned program responsibilities.

• Capable of communicating ideas clearly and effectively both verbally and written.

• Proficient in common word processing, spreadsheet, database, and web based applications.

Experience and Education Qualifications:

• A counselor, psychologist, or physician licensed in Missouri who has at least one (1) year professional experience in the treatment or rehabilitation of substance abuse; AND at least one (1) year of supervisory experience in substance use disorders;

OR

• A graduate of an accredited college or university with a Master’s Degree in social work, counseling, psychology, psychiatric nursing or closely related field, who has at least three (3)years of progressively responsible professional experience in the treatment or rehabilitation of substance use disorders ;

OR

• A graduate of an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing or closely related field, who has at least four (4) years professional experience in the treatment or rehabilitation of substance use disorders and two (2) years supervisory experience;

OR

• Alcohol, drug or substance abuse counselor certified by the Missouri Credentialing Board, Inc. with four (4) years professional experience in the field of substance use treatment and three (3) years supervisory experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all associates.

• Provide leadership and guidance to all aspects of Therapy work.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, associates in order to achieve goals.

• Effectively communicate any changes within the department and/or company to ensure implementation and practice.

• Handle difficult personnel situations directly, using appropriate discretion and Human Resource guidance showing respect for the team member.

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

• Maintenance of valid Professional License and/or Certification

• Successful completion of background check including criminal record, driving record and abuse/neglect.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias Learning at the beginning of employment and annually thereafter.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees