Charles Schwab Specialist - Operations Asset Transfer Services in Lone Tree, Colorado


Lone Tree - CO, DENR2, 9800 Schwab Way, 80124

James D Hapgood


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

In Asset Transfer Services (ATS), we are uniquely positioned to create a lasting impression for our clients during the many phases of their relationship with Schwab. Throughout the Account Transfer process, we aspire to create client loyalty for Schwab Advisors and the Investor Services client groups by providing quality and timely delivery of securities between Schwab and other Financial Services firms. With an emphasis on employee growth and business partner collaboration, our goal is to be known for our leadership within Schwab as well as a leader within the industry.

What you’ll do:

The Operations Specialists in this department performs a variety of functions and services for our Schwab Advisor Services and Investor Services client groups. An integral part of this role includes processing outgoing client account transfer requests, internal / external client and contra firm contact. The processing aspect encompasses a detailed review of assets (equity / mutual fund) and supporting documentation along with coordination with client, business partners and / or other financial institutions to ensure the expedient delivery of assets. Additionally, individual’s support our business partners with telephone status updates as well as processing questions. In time, individuals will also cross train on other ATS functions pertaining to Incoming transfers as well as Mutual Fund Break Reconciliation and ACAT settlements

What you have:

  • Excellent written and verbal communication skills.

  • Strong analytical, research, data entry and prioritization skills required.

  • Detail Orientated. Ability to maintain accuracy while processing large volumes of work under strict time constraints.

  • Flexible. Ability to switch gears throughout the day to assist with meeting critical cut-off times or high volume processing spikes.

  • Excellent client service skills. Ability to build and sustain strong relationships with clients and partnerships with peers, internal associates as well as key contacts at contra brokerage firms.

  • Computer skills required (Excel, Access, Word, etc.)

  • Bachelor's Degree preferred

You demonstrate these behaviors:

Demonstrated concern for satisfying one’s external and/or internal customers.

Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: Customer Service-less than 2 yrs, Customer Service-2-5 yrs, Financial Services-less than 2 yrs, Financial Services-2-5 yrs

Position Located In: CO - Lone Tree

Education: HS/GED

Job Type: Full Time

Category:Brokerage Operations & Trading

Activation Date: Monday, April 30, 2018

Expiration Date: Friday, June 1, 2018

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