JOB REQUIREMENTS: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2020, Eurofins generated total revenues of EUR 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Essential Duties and Responsibilities: * Provides project management for ongoing client sample programs through daily customer communication and contact. * Be an internal liaison for clients so they only need to contact one person. * Empowered to make decisions on behalf of clients to provide superior service. * Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission) * Assists Client Managers with managing various aspects of quote, proposal and RFI development for assigned opportunities. * Onboard new clients by asking appropriate questions and providing SampleKinect training * Submits and coordinates client requests for re-testing, additional testing, OOS investigations, and changes that are needed. * Provides support for other Client Service Associates when needed (e.g. absence, workload adjustment, site and regional balancing) * Coordinates conference calls with client and other areas of Food Solutions as needed. * Contributes to assigned process improvement projects and supports implementation when needed Qualifications Education/Experience: * Bachelor\'s degree in a scientific, business or related field (or equivalent work experience) * 2+ years of direct food testing, high intensity customer service, or other business-related experience * Experience in a scientific or logistics environment is heavily weighted The requirements below are representative of the knowledge, skill or ability required of an Ideal Candidate: * Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact * Thick-skinned - ability to receive and deliver difficult news * Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook) * Knowledge of other software applications (i.e. SFDC, NIMS) preferred Traits below represent the traits of an Ideal Candidate: * Demonstrated ability to plan, multi-task and prioritize * Demonstrated teamwork, communication (written and verbal), and organizational skills * Ability to work independently * Ability to work to multiple deadlines * Ability to learn technical chemistry and To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI0MjAwLjg3NzBAZXVyb2ZpbnN1c2NvbXAuYXB aXRyYWsuY29t ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI0MjAwLjg3NzBAZXVyb2ZpbnN1c2NvbXAuYXBsaXRyYWsuY29t