Build Your Future Here: Thinking of changing jobs or starting your career at a growing company? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 200 banks in the United States with 132 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023 and is proud to share over $7 million has been donated to local organizations since its inception. Some of Peoples Bank recent nationwide accolades: American Banker Best Banks to Work For in 2021 and 2022 Top Workplaces USA national award in 2022 and 2023 Newsweek's America's Best Banks 2023 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Job Purpose: This position is responsible for booking direct consumer loans, processing change in term agreements, adding transfers and completing loan service requests. Associate will be responsible for providing extraordinary customer service to internal and external customers, answering calls and researching questions regarding consumer loans serviced by Peoples Bank. Other functions that support the above mentioned processes will also be the responsibility of the position. Job Duties: Book, check back and reconcile files for real estate, credit line and personal loans Process change in term agreements Track direct consumer loan document exceptions Balance loans to general ledger daily Answer calls and research questions from internal and external customers Add and check back automatic transfers Complete service requests input through our Peoples One (P1) service system Develop and update written procedures Review system reports to proactively identify any issues on consumer loans Cross train with other positions within the Loan Operations department Will be responsible for completing special projects as assigned by manager. Normal hours are 8:00am to 5:00pm, Monday - Friday. Education, Experience and Job Skills: High School Diploma required, Associates Degree preferred At least one year of banking experience preferred Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail Basic knowledge of Microsoft Word and Excel Excellent verbal and written communication skills Ability to prioritize and effectively manage time to meet deadlines Positive and professional attitude in an open, team environment Basic Qualifications: High School diploma or equivalent Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact to ask for an accommodation, alternative application process or other inquires. Working Together. Building Success.