JOB REQUIREMENTS: JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the IT Manager, the IT Technician is to provide technical support and assistance to ensure the smooth operation of our organization\'s IT infrastructure. The IT Technician will provide technical support on behalf of the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Laptop Setup: Assist in the setup, configuration, and deployment of laptops for new employees or as replacements. Ensure all necessary software and security measures are installed and configured properly. Hardware Support: Troubleshoot and resolve hardware issues encountered by employees, including but not limited to desktops, laptops, printers, scanners, and other peripherals. Software Support: Provide support for various software applications used within the organization, including installation, configuration, troubleshooting, and upgrades. Desktop Support: Respond to and resolve desktop-related issues reported by employees, such as operating system errors, application crashes, and performance issues. Inventory Management: Maintain accurate records of hardware inventory, including procurement, deployment, and retirement. Conduct periodic audits to ensure inventory accuracy. Server Support: Assist with the administration and maintenance of servers, including installation, configuration, monitoring, and troubleshooting of server-related issues. Connectivity Issues: Troubleshoot and resolve network connectivity issues, including wired and wireless connections, VPN access, and internet connectivity problems. Microsoft Office 365: Provide support for Microsoft Office 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Assist users with account setup, configuration, and troubleshooting. Internet Support: Troubleshoot and resolve issues related to internet connectivity, including DNS configuration, proxy settings, and bandwidth optimization. Network Support: Assist with the setup, configuration, and maintenance of local area networks (LANs) and wide area networks (WANs). Troubleshoot network-related issues, including switch and router configuration, VLANs, and firewall settings. Documentation: Maintain documentation of IT processes, procedures, and configurations. Document solutions to common technical issues for future reference. User Training: Provide training and guidance to employees on IT-related topics, such as software usage, security best practices, and troubleshooting techniques. Provide Electronic Health Record (EHR) support to clinical operations and patient care... For full info follow application link. We are an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/354E8E66A87F4960