SASB Retail Associate (Hourly)

Department: Retail Shop

Employment Type: Part Time

Location: Stephen A. Schwarzman Building

Reporting To: Maureen Mcgrath

Compensation: $18.00 / hour

Description

Job Summary

The New York Public Library is the nation’s most extensive public library system. Within its landmark building on Fifth Avenue and 42nd Street, The Library shop serves hundreds of thousands of visitors a year with a collection of bookish items and books. Visit us at https://shop.nypl.org to see our operation's nature (but not the scope).

We are seeking a Part-Time Retail Associate who functions as a cashier and is both the face and personality of the shop. Enthusiasm, product knowledge, and customer engagement also play a part in the performance, and recognizing when getting through the line should be the focus. Above all, this person takes initiative and finds no job too big (“Help me select gifts for my 11 grandchildren”) or too small (wiping down computer screens or giving directions) not to attend to with good humor. This person should have a great visual memory and be curious to learn and share all the shop offers.

Accuracy and speed on a POS system are critical. A flexible schedule is preferred, as is speaking more than one language, although neither is necessary. Saturdays, however, are a must.

If you thrive in a fast-paced environment, send us a note with your resume. Let us know what you’re reading now and why you’re especially suited to this position.

Responsibilities:

The Retail Associate reports to the Manager, The Library Shop

• Engage customers with enthusiasm and product knowledge

• Communicates effectively to customers as well as management

• Utilizes a POS retail system with speed, efficiency and courtesy

• Maintains inventory and restocks displays

• Enjoys operating independently

• Performs other related duties as assigned

Required Education, Experience & Skills

Required Education & Experience

• High School Diploma minimum

Required Experience

• Two plus years of sales experience, preferably in a busy museum/book/lifestyle shop

• Operates the register and POS system as required

• One year minimum in retail environment handling cash

• Proven ability to work effectively and quickly in a hectic, fast-paced environment

• Experience working collaboratively within a team

Required Skills

• Cash handling skills

• Excellent interpersonal, oral and written communication skills

• Demonstrated reliability and flexibility

• Quick Study; able to absorb quickly/clearly

• Able to scan a room for product placement and traffic patterns

• High energy

• Thrives in a hectic environment

Managerial/Supervisory Responsibilities:

• N/A

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues

• Be Resourceful in solving problems

• Be Curious in all aspects of your work

• Be Welcoming and Inclusive

Work Environment

• The Library Shop (public setting)

Physical Duties

• Standing for most of your shift

• Bending and lifting for restocking

• May require travel within NYC

• Lifting up to 20lbs

Physical Required?

No

Union/Non Union

Non-Union

FLSA Status

Non-Exempt

Schedule

• 15-25 hours per week

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).