Job Information
Goodwill Industries of Southern New Jersey and Phi RETROSPECT SOCIAL MEDIA ASSOCIATE in Philadelphia, Pennsylvania
RETROSPECT SOCIAL MEDIA ASSOCIATE
Job Details
Job Location
Retrospect Store - Philadelphia, PA
Salary Range
$16.75 - $16.75 Hourly
Description
POSITION PURPOSE
The Social Media Associate job is to create, execute, and deliver social media-specific photo and video content. This person should be an independent, creative person who is passionate about vintage and knowledgeable about all things social media (primarily Instagram and TikTok), with a strong ability to drive engagement. They should push for growth of brand awareness by cleverly developing out the Retrospect brand story.
SPECIFIC DUTIES
Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
Promote Retrospect's products creating intriguing and eye-catching visuals (photo & video) & copy for social media, marketing materials, website and other platforms.
Must know how to create Instagram Reels & TikToks.
Using keyword research for the purpose of optimizing content.
Monitor engagement (e.g., shares and comments).
Editing and proofreading content before publication.
Updating our companys website as needed.
Identifying the needs of customers and staying true to brand.
Think quickly and creatively and translate those ideas into engaging pieces of digital content.
Participate in creative briefings and brainstorms to inform monthly content calendars
Quickly identify emerging trends on TikTok and Instagram (audio, video, etc) that can benefit our customers and develop content that aligns with these trends.
Work with the community and influencers to develop lasting relationships that will benefit our brand.
Create sellable stories with our best trending items to meet sell through goals daily, weekly & monthly.
Package and ship sold items in a timely manner.
Maintaining clear and concise communication with Instagram customers to ensure proper payment of items before pick-up or ship out.
Follow and identify new and up-coming trends.
All other essential duties as assigned.
Qualifications
- JOB QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Vast knowledge of vintage and antique clothing, housewares, books, furniture, toys, music, etc.
Familiarity with both Instagram and TikTok as well as analytics, insights, and video editing within those apps.
Ability to identify vintage fabrics and characteristics of vintage clothing as well as brands.
Familiar with vintage and antique decades, descriptive terms, and materials.
Experience with packing and shipping. Includes FedEx and USPS.
Familiarity with graphic design, photography, and videography.
Communicate Effectively Communicating ideas and information effectively, whether verbal, written, or electronically, across differing organization functions. Using Professional communication. This includes strong listening skills. Fostering collaboration at every level of the organization.
Exceed Customer Expectations Identifying customer and/or internal partner requirements and expectations as standards to be surpassed; making decisions and taking actions that demonstrate a will to win in the marketplace.
Demonstrate ability to be self-motivated and take initiative.
A collaborative team player able to partner with others to achieve business outcomes concerned with the team success as well as individual performance.
Strong work ethic with good attention to detail.
Value and Respect Diversity Interacting sensitively with others and within teams; acknowledging the feelings, and responding to the concerns of Leaders and/or Team Members; and recognizing the potential contributions of all Leaders and/or Team Members.
Reliability The trait of being dependable and trustworthy.
Safety Awareness Ability to identify and correct conditions that affect employee safety.
Honesty/Integrity Ability to be truthful and be seen as credible in the workplace.
Accountability Ability to accept responsibility and account for his/her actions.
Working Under Pressure Ability to complete assigned tasks under stressful situations.
Enthusiastic Ability to bring energy to the performance of a task.
Accuracy Ability to perform work accurately and thoroughly.
Ability to communicate and understand instructions, both verbal and written, in English.
Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
Ability to be flexible and assist other areas of the store when needed.
Vision corrected to within normal limits.
Ability to function in a hectic work environment with occasional periods of high stress.
Physical Demands and Work Environment
PhysicalDemands
Lift/Carry
Stand F (Frequently)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering C (Constantly)
Reach Outward O (Occasionally)
10 lbs. or less 11-20 lbs.
21-50 lbs.
51-100 lbs.
Over 100 lbs.
F (Frequently)
O (Occasionally)
O (Occasionally) O (Occasionally) O (Occasionally)
Reach Above Shoulder O (Occasionally)
Push/Pull
Climb O (Occasionally)
12 lbs. or less
O (Occasionally)
Crawl O (Occasionally)
13-25 lbs.
O (Occasionally)
Squat or Kneel O (Occasionally)
26-40 lbs.
O (Occasionally)
Bend O (Occasionally)
41-100 lbs.
O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5+ hours/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hours/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hours/day)
Ability to be flexible and assist other areas of the store when needed.
Vision corrected to within normal limits.
Ability to function in a hectic work environment with occasional periods of high stress.