Charles Schwab Associate Operating Systems Engineer in Phoenix, Arizona


Phoenix - AZ, PHX4701A, 4701 E Francisco Dr, 85044-5365

Jeanie Bannon


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

This position will focus on the engineering of the Windows operating systems in use at Charles Schwab & Co. and enable a fast turn-around time on hardware drivers, software updates, and microcode updates to ensure that the enterprise is in front of security and compatibility issues

What you’ll do:

Direct engagement in the operating system image and updates to hardware and device driver currency will be primary responsibilities for this position. Security components such as Meltdown/Spectre have shown that currency on hardware and systems microcode are necessary to keep enterprises secure given the ever-shifting security landscape, and this position will have a large part in enabling us to patch existing systems and build new systems in a secure methodology.

What you have:

  • 3+ years experience in a support role of operating systems engineering

  • Bachelor’s degree in Information Systems, Computer Science, or Engineering disciple

  • Extensive experience in hardware troubleshooting and diagnostics

  • Experience in laptop hardware and docking solutions and integration

  • Windows 7, 8.1, and Windows 10 experience in building images for deployment across an enterprise

  • Experience in imaging and re-imaging desktop and laptop systems in an enterprise

  • Understanding and experience in upgrading hardware drivers across an enterprise

  • Experience in diagnosing wired and wireless networking on desktops and laptops

  • Experience in performance monitoring and management with tools such as Systrack

  • Experience in utilizing security reports from systems such as Qualys to identify and remediate vulnerabilities in our desktop and laptop systems

  • Experience in performance and diagnostics with network diagnostics tools

  • Experience in PowerShell is a plus

  • Experience with SCCM is a plus

  • BMC Remedy incident, problem, and service experience or related ticketing systems

  • Written communication skills are of critical importance to ensure we provide effective turnover to groups such as the Help Desk

  • This position will be required at times to shift work days/times in order to accommodate supporting of changes in this environment and validation of infrastructure after updates

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?:No

Work Schedule:Days

Languages:English - spoken

Current Licenses / Certifications:None

Relevant Work Experience:IT-Communications/Networking-less than 2 yrs

Position Located In:AZ - Phoenix


Job Type:Full Time

Category:Information Technology

Activation Date: Tuesday, May 1, 2018

Expiration Date: Monday, July 2, 2018

Apply Here