Scrum Master Job Requirements and Responsibilities:

• Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high-quality products and services to our customers.

• Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.

• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.

• Coaches the Scrum team in self-organization, cross-functional skillset, and domain knowledge, and communicates effectively, both internally and externally working within the Scrum team.

• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.

• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

• Works with Agile coaches and other Scrum Masters to grow within the role.

• Contributes to the advancement and improvement of Agile practices within the organization.

• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

• Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.

Scrum Master Qualifications / Skills:

• Exemplifies and promotes Agile values and principles

• Outstanding communication, facilitation, negotiation, and coaching skills

• Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices

• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques

• Planning and problem-solving with product management and delivery teams

Education, Experience, and Licensing Requirements:

• Bachelor's degree and 8 years of product or project development experience, or 6 years of project development experience on an Agile Team, or an equivalent combination of education and work experience

• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques

• Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel