We will be closing this job posting on Sunday, June 9th. Applications received prior to this date will be processed with a target training academy start date of September 23, 2024. We plan to start accepting applications again around September for a target training academy date in January 2025.

Starting pay for this position is $28.50 per hour and is set by a Collective Bargaining Agreement.

Virtual Recruitment Events:

Thursday June 27th      10:00am-11:30am

*Wednesday July 10th   2:00pm-3:30pm *

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*Are you looking for a change? 911 is hiring! Join WA State 911 Jobs for virtual LIVE recruiting events on Tues June 4 (12:00pm), Thurs June 27 (10:00am), and Wed July 10 (2:00pm)! Each 1.5 hour session starts with an overview of a day in the life of a dispatcher, followed by breakout sessions to talk directly with recruiters. *

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Mark your calendar and join online: https://loom.ly/VcfonZo{rel="nofollow"}

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To learn more about the recruitment process, benefits, and for preparation tips, visit our website here.{target="_blank" rel="noopener"} 

Please review the Hiring Standards{target="_blank" rel="noopener"} brochure for further details on hiring standards, to include temporary or permanent disqualifiers.

  GENERAL INFORMATION:

As part of the public safety team, the successful candidate will contribute to the safety and welfare of fellow emergency responders and the citizens of both Benton and Franklin counties.

Please consider the information below when determining if this is a career for you. 911 Dispatchers support law enforcement and go through a similar background process. Our recruitment process typically takes about 4 months from the date of application to a start date. 

The first 6 months of training require significant internal resources and vacations and time off are not guaranteed during this time. Employees are expected to be available and willing to work 12 hour rotating shifts (there is not an option to remain on one shift or the other) which includes day shift, night shift, and mandatory weekends and holidays. During training, an effort will be made to expose the trainee to both day and night shifts.

Watch video message from Kennewick Police Chief Ken Hohenberg about the exciting and rewarding career of being an Emergency Communications Dispatcher: https://vimeo.com/624819849/5dee407401{rel="nofollow"}.

To hear from current 911 Dispatchers, watch this 911 Dispatcher testimonial prepared by Washington State here.{target="_blank" rel="noopener"}

Important qualities required:

Ability to multitask.

Excellent communication skills.

Excellent hearing.

Decision-making skills.

Empathy -- strong desire to help others.

Listening skills.

Organizational skills.

Typing skills.

Good knowledge of English language.

Stress tolerance.

Self-control.

Dependability.

Integrity.

Adaptability.  Must be able to work varied hours and rotating sch