*Student Success Coach *Full Time **Walker County Campus

[Georgia Northwestern Technical College is seeking qualified applicants for the position of Student Success Coach. The Student Success Coach will be responsible for coordinating and conducting focused academic advising and student support services to help students persist in their program of study. This position provides services which include student advisement, academic progress review (traditional, online, and hybrid), and development and coordination of retention efforts for new and continuing students. The Student Success Coach gathers statistical information and develops strategies to retain students. This grant funded position will be be located on the Walker County Campus, and may be required to travel to other campuses to meet operational requirements. This position will report to the Strengthening Institutions Program Coordinator.

Duties/Responsibilities: ]{calibri",sans-serif"=""}**

• Develops and maintains collaborative working relationships with the Office of Academic Affairs, Student Affairs department, faculty and staff to facilitate advisement, academic progress review, and implement innovative retention programs and services for new, at-risk and enrolled students.
• Provides information on targeted career and educational pathways.
• Coordinates and/or provides supportive services to support academic persistence and success.
• Monitors student attendance, performance, and academic progress.
• Assist dual enrollment students transition to GNTC after high school graduation.
• Serve on the recruitment team.
• Coordinates services with relevant college departments and community agencies.
• Attends academic advising trainings, department and division meetings.
• Solicits student feedback and experience with career pathway programs.
• Coordinates, tracks, reports, and uses retention data research and analysis, using Banner, KMS and other resources, to identify obstacles to student achievement and retention.
• Designs, coordinates, and targets new intervention services, programs, and initiatives focused on student retention and development.
• Function as part of an early alert team to support college persistence and retention.
• Participates in opportunities to increase and share knowledge about the role of the student success coach to improve counseling resources, strategies, and college policies and procedures.
• Participates in the professional development.
• Other duties assigned.

Competencies:

• Knowledge of institutional organization, policies, procedures, and administrative practices
• Knowledge of relevant federal and state regulations
• Skill in decision making and problem solving
• Skill in interpersonal relations and in dealing with the public
• Ability to multitask and work in a team environment with a positive attitude

Required Qualifications: The applicant must possess an associates degree from a regionally accredited college or university. Applicant must possess excellent interpersonal skills, oral and written communication skills, organizational skills, technology skills, and decision-making skills.

• Note: Experience may substitute for the degree on a year-for-year basis.

Preferred Qualifications: A bachelors degree from an accredited college or university in a supporting discipline or a related field and have at least two years of working experience in an adult education environment. Experience working within a multi-campus operation. Possess research and analytical skills, problem s