Job Information
Mobile Medical Response EMS Operations Manager in Saginaw, Michigan
THIS POSITION WILL BE MANAGING OUR ARENAC, BAY AND TUSCOLA DIVISIONS.
Success in this position requires the following, in addition to annual performance outcomes:
- Culture & Engagement:
Display an unrivaled reflection of MMR's culture. Proactively implement the MMR culture, which includes high accountability and high employee engagement, demonstrated in all actions and interactions throughout the organization. Connect and engage with employees, building relationships with deep trust and respect.
- Leader/Manager/Supervisor Oversight & Development:
Must coach and mentor future leaders. Must recognize leaders within the organization and develop them for team building, succession planning, and engagement. Uses good judgment and has sound decision making abilities. Execute duties and responsibilities in an efficient, complete and thorough manner. Follows up and follows through. Responsible and reliable.
- Collaboration & Team Participation:
Demonstrate respect for each team member and holding team functionality as a high priority. Commit to the team. Positivity, warm welcomes, and a spirit of optimism are required.
- Innovation & Problem-Solving:
Overcome challenges with innovation and creativity. Foster growth and change with a proactive, can-do approach. Approach all decisions with excellence, professionalism, and competence as well as behavioral maturity, personal discipline, and proactive self-care.
- Community & Customer Relationships:
Maintain positive relationships with customers and patients at the highest level of customer service. Cultivate, nurture, and build relations with community leaders. Maintain the understanding that how people view MMR in the market is a direct reflection on this position. Display the deep belief that every customer and patient deserve our best attention, care, and service.
- Financial Performance:
Plays an active role in creating financial targets for the market/department and monitors actual performance against targets are a regular basis. Meet or exceed budget targets. Proactively address shortfalls with timely, creative solutions. Determine departmental needs with innovative strategies while using good judgment and integrity in all circumstances.
- Operational/Departmental Performance:
Responsible for suggesting the organizational strategies related primarily to provider of choice and employer of choice. This encompasses working